What is people management?

People management is a branch of human resources that examines the behavior of people at work and how it affects the organization. It encompasses talent acquisition, performance management, employee engagement, and training. The core of people management is the ability to communicate with others effectively, which ultimately increases the productivity and efficacy of a group.

Why learn people management skills?

Learning people management skills improves your ability to work with other people. This may be in a leadership role or as a team member. You can use many of these skills, like empathy, conflict resolution, and negotiation outside of the workplace.

What benefits will I gain if I learn people management skills?

When you learn principles of people management, you gain important skills, including empathy, negotiation, conflict management, and leadership skills. By understanding key principles of human behavior, you're able to choose the right people for specific teams, communicate with transparency, and build trust with your employees and co-workers. These skills also apply to situations outside of a work environment, and you can use them when interacting with anyone—especially in challenging or difficult conditions.

What are typical careers that use people management?

Typical careers that use people management include human resources jobs like HR manager, benefits administrator, and training coordinator. However, people management skills also factor into other jobs. Anyone who interacts with the public, like teachers, retail workers, and customer service representatives can use people management skills in their daily work. Anyone who oversees or leads other people, such as supervisors and team leaders, also uses people management skills in their roles.

How do I know if learning people management is right for me?

Studying people management is right for you if it aligns with your career goals and interests. For example, learning people management skills is a foundation for individuals considering management positions or team leader roles. It's helpful for those who want to develop specific skills like active listening or negotiation too. Learning about people management is also an interesting activity for people who want to understand their own behavior as well as their colleagues.

What are the benefits of taking an online People Management course?

Online People Management courses offer a convenient and flexible way to enhance your knowledge or learn new People Management skills. Choose from a wide range of People Management courses offered by top universities and industry leaders tailored to various skill levels.

What People Management courses are best for training and upskilling employees or the workforce?

When looking to enhance your workforce's skills in People Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here .

Top People Management Courses - Learn People Management Online

Explore the People Management Course Catalog

Google Cloud
Networking in Google Cloud: Load Balancing - 日本語版
Skills you'll gain: Load Balancing, Hybrid Cloud Computing, Google Cloud Platform, Network Performance Management, Cloud Security, Cloud Services, Network Routing
Intermediate · Course · 1 - 4 Weeks
Google Cloud
Networking in Google Cloud: Load Balancing - Français
Skills you'll gain: Load Balancing, Google Cloud Platform, Network Performance Management, Hybrid Cloud Computing, Cloud Computing, Proxy Servers, Scalability, TCP/IP, Servers, Cloud Security, Distributed Denial-Of-Service (DDoS) Attacks
Intermediate · Course · 1 - 4 Weeks
Google Cloud
Introduction to Data Engineering on Google Cloud - Français
Skills you'll gain: Extract, Transform, Load, Google Cloud Platform, Data Migration, Data Sharing, Metadata Management, Data Processing, Data Lakes, Data Import/Export, Data Infrastructure, Data Pipelines, Data Integration, Data Warehousing, Cloud Storage, Big Data, Data Storage, Data Transformation, SQL, Automation
Beginner · Course · 1 - 3 Months
Status: Free
Coursera Instructor Network
GenAI for Lead Scoring and Identification
Skills you'll gain: Lead Generation, Sales Process, Sales Management, Generative AI, Artificial Intelligence, OpenAI, ChatGPT, Business Ethics, Customer Relationship Management (CRM) Software, Google Cloud Platform, Automation, Data-Driven Decision-Making, Google Sheets
Beginner · Course · 1 - 4 Weeks
University of Illinois at Urbana-Champaign
Instructional Design MasterTrack® Certificate
Skills you'll gain: Process Improvement, Supply Chain Management, Operations Management, Supply Chain Planning, Statistical Process Controls, Change Management, Learning Theory, Continuous Improvement Process, Instructional Design, Process Capability, Course Development, Educational Materials, Emerging Technologies, Augmented and Virtual Reality (AR/VR), Quality Management, Project Management, Technology Strategies, Program Evaluation, Data Ethics, Design Strategies
Credit offered
Mastertrack · 6 - 12 Months
University of London
Graduate Diploma in Computer Science
Skills you'll gain: Virtual Reality, Human Computer Interaction, Full-Stack Web Development, React Native, Agile Software Development, Database Design, Data Processing, Git (Version Control System), Event-Driven Programming, Network Security, Web Applications, Computer Graphics, Relational Databases, Data Science, Natural Language Processing, Unsupervised Learning, Combinatorics, Web Development, Artificial Intelligence, Usability Testing
Credit offered
Graduate Certificate · 6 - 12 Months
University of London
Graduate Certificate in Computer Science
Skills you'll gain: Virtual Reality, Human Computer Interaction, Full-Stack Web Development, React Native, Agile Software Development, Database Design, Data Processing, Git (Version Control System), Event-Driven Programming, Network Security, Web Applications, Computer Graphics, Relational Databases, Data Science, Natural Language Processing, Unsupervised Learning, Combinatorics, Web Development, Artificial Intelligence, Usability Testing
Credit offered
Graduate Certificate · 6 - 12 Months
Google Cloud
Change Management for Google Workspace - Français
Skills you'll gain: Change Management, Organizational Change, Culture Transformation, Gap Analysis, Google Workspace, Training and Development, Customer Success Management, Organizational Effectiveness, Business Analysis, Strategic Communication, Needs Assessment, Stakeholder Engagement, Communication Strategies
Intermediate · Course · 1 - 3 Months
University of Illinois at Urbana-Champaign
Master of Science in Management
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing
Earn a degree
Degree · 1 - 4 Years
Indian School of Business
Certificate in Strategic Leadership
Skills you'll gain: Business Strategy, Crisis Management, Strategic Leadership, Professional Development, Business Leadership, Growth Strategies, Business Modeling, Leadership Development, Leadership, Leadership and Management, People Development, Competitive Analysis, Stakeholder Communications, Executive Presence, Competitive Intelligence, Strategic Decision-Making, Business Development, Value Propositions, Market Analysis, Mergers & Acquisitions
University Certificate · 6 - 12 Months
Pontificia Universidad Católica de Chile
Magíster en Ciencia de Datos
Skills you'll gain: Revenue Management, Data Ethics, Customer Analysis, Descriptive Analytics, FinTech, Database Design, People Analytics, Time Series Analysis and Forecasting, Biostatistics, Predictive Analytics, Unsupervised Learning, Digital Transformation, Deep Learning, Risk Analysis, Bayesian Statistics, Exploratory Data Analysis, Cloud Security, Network Model, Assertiveness, Data Mining
Earn a degree
Degree · 1 - 4 Years
Pontificia Universidad Católica de Chile
Magíster en Business Analytics
Skills you'll gain: Revenue Management, Customer Analysis, Descriptive Analytics, FinTech, Database Design, People Analytics, Time Series Analysis and Forecasting, Biostatistics, Predictive Analytics, Digital Transformation, Deep Learning, Risk Analysis, Bayesian Statistics, Cloud Security, Network Model, Assertiveness, Data Mining, Web Scraping, Governance, Business Process Modeling
Earn a degree
Degree · 1 - 4 Years