Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration

Skills you'll gain: Terraform, Infrastructure as Code (IaC), Infrastructure As A Service (IaaS), Cloud Infrastructure, Amazon Web Services, Amazon Elastic Compute Cloud, Secure Coding, Cloud Management, Programming Principles, Cloud Platforms, Configuration Management

Skills you'll gain: Blended Learning, Human Learning, Interactive Learning, Course Development, Student Engagement, Instructional Strategies, Digital pedagogy, Teaching, Pedagogy, Learning Strategies, Learning Theory, Student-Centred Learning, Education Software and Technology, Higher Education, Collaborative Software, Driving engagement

Skills you'll gain: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, Technical Sales, Inside Sales, Sales Strategy, Sales Process, Sales, Business Communication, Outside Sales, Customer Service

Skills you'll gain: Facebook, Content Strategy, Social Media Content, Content Creation, Social Media Management, Drive Engagement, Content Management, Calendar Management, Social Media, Google Workspace, Content Performance Analysis, Workflow Management, Scheduling, Live Streaming

Skills you'll gain: Dashboard, Salesforce, Data Visualization, Data Storytelling, Ad Hoc Reporting, Management Reporting, Product Demonstration, Business Reporting, Report Writing, End User Training and Support, Real Time Data, Data Import/Export

Skills you'll gain: Azure Active Directory, Cloud Infrastructure, Microsoft Azure, Virtual Machines, Infrastructure As A Service (IaaS), Role-Based Access Control (RBAC), Active Directory, Infrastructure Security, Virtual Networking, Multi-Factor Authentication, Cloud Storage, Virtualization, Identity and Access Management, Cloud Computing, Data Storage, Application Performance Management, Network Security, Disaster Recovery

Skills you'll gain: Active Listening, Prospecting and Qualification, Sales Prospecting, Sales, Rapport Building, Value Propositions, Sales Pipelines, User Research, Sales Process, Persona Development, Communication, Interpersonal Communications, Customer Analysis, Cultural Responsiveness, Resilience

Skills you'll gain: Star Schema, Microsoft SQL Servers, Database Design, Relational Databases, SQL, Data Warehousing, Query Languages, Database Architecture and Administration, Data Integrity, Power BI, Business Intelligence, Performance Tuning, Generative AI

Skills you'll gain: Clinical Data Management, Statistical Reporting, Data Sharing, Version Control, Clinical Trials, GitHub, Data Quality, Medical Privacy, Quality Assurance, Risk Management, Maintainability, DevOps, R Programming, Package and Software Management, Agile Software Development, Agile Methodology

Skills you'll gain: Canva (Software), Storyboarding, Storytelling, Collaborative Software, Graphic and Visual Design, Team Oriented, Content Creation, Organizational Skills, Presentations

Skills you'll gain: Emerging Technologies, FinTech, Digital Transformation, Sustainable Development, Business Technologies, Strategic Partnership, Corporate Strategy, Technology Strategies, Stakeholder Analysis, Innovation, Market Opportunities, Economic Development, Market Analysis