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    • Decision Making

    Decision Making Courses Online

    Explore decision-making techniques for personal and professional growth. Learn to make informed and strategic decisions using data and analysis.

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    Explore the Decision Making Course Catalog

    • L

      LearnKartS

      Jenkins - From Zero to Hero

      Skills you'll gain: Ansible, Jenkins, Infrastructure as Code (IaC), CI/CD, Continuous Integration, Continuous Delivery, Gradle, Configuration Management, Devops Tools, Code Coverage, IT Automation, Apache Tomcat, Apache Maven, DevOps, System Monitoring, Docker (Software), Software Development Tools, Systems Administration, Software Development, Continuous Monitoring

      3.7
      Rating, 3.7 out of 5 stars
      ·
      35 reviews

      Beginner · Specialization · 1 - 3 Months

    • U

      Universidades Anáhuac

      Customer Success: Conociendo al cliente

      Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Relationship Management, Customer experience strategy (CX), Customer Retention, Customer Engagement, Customer Data Management, Sales Process, Business Metrics, Performance Measurement, Service Management, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Data-Driven Decision-Making

      4.5
      Rating, 4.5 out of 5 stars
      ·
      39 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      U

      University of Copenhagen

      Sustainable Development - Ideas and Imaginaries

      Skills you'll gain: Environment, Economics, Policy, and Social Studies, Systems Thinking, Social Sciences, Liberal Arts, Culture, Timelines, Ethical Standards And Conduct, Political Sciences

      4.7
      Rating, 4.7 out of 5 stars
      ·
      42 reviews

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Data Visualization in Tableau: Create Dashboards and Stories

      Skills you'll gain: Data Storytelling, Data Presentation, Data-Driven Decision-Making, Interactive Data Visualization, Dashboard, Data Visualization Software, Tableau Software, Data Analysis, Exploratory Data Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      41 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      P

      Packt

      Certified Associate in Project Management (CAPM)

      Skills you'll gain: Stakeholder Engagement, Product Roadmaps, Project Management Institute (PMI) Methodology, Project Management, Quality Management, Agile Methodology, Requirements Elicitation, Agile Project Management, Requirements Analysis, Business Analysis, Project Management Life Cycle, Project Risk Management, People Management, Work Breakdown Structure, Project Planning, User Requirements Documents, Team Building, Business Requirements, Product Management, Business Ethics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      9 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Financial Planning, with Goldman Sachs 10,000 Women

      Skills you'll gain: Cash Flow Forecasting, Financial Forecasting, Cash Flows, Financial Analysis, Business Planning, Entrepreneurship, Market Opportunities, Financial Planning, Business Strategies, Strategic Decision-Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      445 reviews

      Mixed · Course · 1 - 4 Weeks

    • L

      LearnKartS

      Introduction to AWS

      Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Amazon Elastic Compute Cloud, Public Cloud, Cloud Computing, Cloud Computing Architecture, Cloud Security, Network Architecture, Virtual Machines, Scalability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      18 reviews

      Intermediate · Course · 1 - 4 Weeks

    • A

      Alberta Machine Intelligence Institute

      Machine Learning Algorithms: Supervised Learning Tip to Tail

      Skills you'll gain: Supervised Learning, Machine Learning Algorithms, Applied Machine Learning, Jupyter, Machine Learning, Classification And Regression Tree (CART), Scikit Learn (Machine Learning Library), Business Solutions, Python Programming, Regression Analysis, Performance Analysis, Feature Engineering, Data Processing, Performance Metric

      4.7
      Rating, 4.7 out of 5 stars
      ·
      413 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Building an Ecosystem model with Insight Maker

      Skills you'll gain: Simulation and Simulation Software, Visualization (Computer Graphics), Data Modeling, Mathematical Modeling, Biology, Systems Analysis, Environment

      4.6
      Rating, 4.6 out of 5 stars
      ·
      159 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • M

      Microsoft

      Microsoft Copilot for Sales

      Skills you'll gain: Microsoft Copilot, Forecasting, Revenue Forecasting, Sales Strategy, Sales Presentation, Customer Analysis, Sales Enablement, Data Cleansing, Sales Management, Sales, Sales Pipelines, Taking Meeting Minutes, Microsoft Teams, Customer Insights, Data Quality, Meeting Facilitation, Customer Data Management, Generative AI Agents, Customer Engagement, Microsoft Outlook

      4.5
      Rating, 4.5 out of 5 stars
      ·
      7 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free
      Free
      U

      University of Rochester

      Technology Commercialization, Part 1: Setting up your Idea Filtering System

      Skills you'll gain: Innovation, Business Priorities, Commercialization, Prioritization, New Product Development, Entrepreneurship, New Business Development, Market Opportunities, Decision Making

      4.2
      Rating, 4.2 out of 5 stars
      ·
      48 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Colorado Boulder

      Sustainability and the Circular Economy

      Skills you'll gain: Organizational Leadership, Corporate Sustainability, Strategic Leadership, Environmental Resource Management, Business Leadership, Initiative and Leadership, Sustainability Reporting, Environment, Natural Resource Management, Environmental Social And Corporate Governance (ESG), Architectural Design, Building Design, Environmental Science, Environmental Engineering, Energy and Utilities, Product Lifecycle Management, Economic Development, Economics, Transportation Operations

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      53 reviews

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular decision making courses

    • Jenkins - From Zero to Hero: LearnKartS
    • Customer Success: Conociendo al cliente: Universidades Anáhuac
    • Sustainable Development - Ideas and Imaginaries: University of Copenhagen
    • Data Visualization in Tableau: Create Dashboards and Stories: Coursera Project Network
    • Certified Associate in Project Management (CAPM): Packt
    • Fundamentals of Financial Planning, with Goldman Sachs 10,000 Women: Goldman Sachs
    • Introduction to AWS: LearnKartS
    • Machine Learning Algorithms: Supervised Learning Tip to Tail: Alberta Machine Intelligence Institute
    • Building an Ecosystem model with Insight Maker: Coursera Project Network
    • Microsoft Copilot for Sales: Microsoft

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Decision Making

    Decision-making skills are the ability to evaluate several courses of action and choose which to take. This is an important life skill as well as a business leadership skill, since effective problem-solving requires deciding on a solution. However, making smart business decisions isn’t just about being decisive in an abstract sense.

    Effective decision-making is a skill that requires a combination of critical thinking and data analysis. In a business context, a familiarity with tools of financial analysis is especially important for decision-making, although the financial bottom line isn’t always the only factor to be considered in a careful cost-benefit analysis. For example, a growing number of companies consider corporate social responsibility principles and a “triple bottom line” approach that also looks at social and environmental costs and benefits.

    Beyond cost-benefit analyses, there are approaches informed by psychology that are used to make decisions as well as describe decision-making in the real world. Decision theory uses tools similar to game theory to analyze how decisions are affected by uncertainty, different timing between decisions and impacts, social and competitive situations, and other factors. And behavioral economics helps to understand how cognitive bias can influence decision-making, as in the case of the sunk cost fallacy which results in economically irrational decisions based on previous investments.‎

    Decision-making skills are essential for leadership positions in every field, whether chief executive officers (CEOs) of corporations, executive directors of non-profit advocacy groups, or government roles such as mayors and governors. These leaders are responsible for setting organizational goals and policies and, ultimately, making decisions on how to achieve them.

    According to the Bureau of Labor Statistics, top executives earn a median pay of $104,690 per year, including a median pay of $184,460 for CEOs. This high level of compensation is a testament to the importance of savvy decision-making skills, which are in high demand in organizations of all kinds.‎

    Absolutely. Coursera lets you learn about decision-making and related topics like problem-solving, psychology, and leadership from top-ranked schools like the University of California, Irvine, the University of Michigan, and the University of Pennsylvania. And although you’ll be learning remotely, you’ll get the same course materials as on-campus students as well as opportunities to discuss these important topics in leadership with expert faculty as well as your fellow students.‎

    Everyone can benefit from learning about decision making, both in their personal and professional lives, so you may not need any previous experience or skills to study the concept. However, any type of work experience may help prepare you for your studies. Once you've worked in a field, you'll better understand why decision-making skills are important and how you can use them to advance your career or even get a new job in your field.‎

    A person who is a leader and good communicator is best suited to work in roles that involve strong decision-making skills. As a matter of fact, learning how to be a good decision maker can lead to supervisory and management positions in your field. You should also be an active listener and someone who can easily convey to other people what your thoughts and ideas are. People who are strong decision makers tend to be good analyzers, troubleshooters, problem solvers, and critical thinkers. This helps them gather the evidence they need to make a choice. Other skills needed for roles that require good decision-making skills are time management, logic, reasoning, and intuition. You'll also need to have good interpersonal skills, as well as be a good collaborator who doesn't shy away from teamwork.‎

    Decision-making studies or skills look good on any resume, so if you're looking for a new career or starting a career, learning about it may be right for you. It can also be helpful if you're looking to be promoted into a managerial position at work. Decision-making skills are very important for people in roles of leadership. If you currently work in a managerial position or any position in any field and find that you're having trouble making sound decisions at work, learning how to do so can improve your work performance. Learning it can also help you make better decisions in your personal life.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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