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    • People Management

    People Management Courses Online

    Study people management for effective team leadership. Learn about motivation, conflict resolution, and performance management.

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    Explore the People Management Course Catalog

    • M

      Microsoft

      Business Analysis Fundamentals

      Skills you'll gain: Stakeholder Management, Business Analysis, Project Management, Analysis, Business Requirements, Requirements Elicitation, Microsoft Power Platform, Business Process Improvement, Problem Management, Interviewing Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      703 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      SkillUp EdTech

      Product Management: Foundations & Stakeholder Collaboration

      Skills you'll gain: Innovation, Product Management, New Product Development, Stakeholder Engagement, Competitive Analysis, Product Strategy, Business Development, Product Lifecycle Management, Market Analysis, Communication, Stakeholder Management, Strategic Communication, Team Building

      4.6
      Rating, 4.6 out of 5 stars
      ·
      245 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      U

      University of Cape Town

      Large Marine Ecosystems: Assessment and Management

      Skills you'll gain: Environment and Resource Management, Natural Resource Management, Environmental Management Systems, Environmental Science, Water Resources, Social Sciences, Environmental Policy, Governance, Environmental Monitoring, Socioeconomics, International Relations, Economics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      302 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University at Buffalo

      Improving Leadership & Governance in Nonprofit Organizations

      Skills you'll gain: Governance, Peer Review, Consulting, Non-Profit Accounting, Performance Measurement, Meeting Facilitation, Leadership and Management, Organizational Strategy, Strategic Leadership, Report Writing, Organizational Effectiveness, Leadership, Performance Analysis, Performance Management, Leadership Development, Organizational Change, Philanthropy, Change Management, Resource Management, Public Administration

      4.4
      Rating, 4.4 out of 5 stars
      ·
      251 reviews

      Beginner · Specialization · 3 - 6 Months

    • L

      LearnQuest

      Oracle SQL Databases

      Skills you'll gain: Oracle SQL Developer, SQL, Oracle Databases, PL/SQL, Database Design, Database Theory, Database Management Systems, Database Administration, Relational Databases, Database Management, Databases, Database Software, Database Architecture and Administration, Data Storage, Transaction Processing, Stored Procedure, Data Access, Data Modeling, Network Architecture, Data Integrity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      850 reviews

      Beginner · Specialization · 3 - 6 Months

    • I

      IBM

      Collaborate Effectively for Professional Success

      Skills you'll gain: Collaboration, Teamwork, Virtual Teams, Cross-Functional Collaboration, Team Management, Meeting Facilitation, Leadership, Communication, Cultural Diversity

      4.5
      Rating, 4.5 out of 5 stars
      ·
      708 reviews

      Beginner · Course · 1 - 4 Weeks

    • R

      Rice University

      Mindfulness and Well-being

      Skills you'll gain: Growth Mindedness, Stress Management, Resilience, Mindfulness, Personal Development, Self-Awareness, Compassion, Positivity, Empathy, Mental Health, Mental Concentration, Interpersonal Communications, Communication, Emotional Intelligence, Relationship Building, Behavioral Health, Cognitive flexibility, Social Justice, Persistence, Overcoming Obstacles

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of Colorado System

      Managing ADHD, Autism, Learning Disabilities, and Concussion in School

      Skills you'll gain: Autism Spectrum Disorders, Mental and Behavioral Health Specialties, School Psychology, Patient Evaluation, Disabilities, Special Education, Classroom Management, Pediatrics, Mental and Behavioral Health, Care Management, Child Development, Mental Health, Individualized Education Programs (IEP), Psychological Evaluations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.6K reviews

      Mixed · Course · 1 - 4 Weeks

    • C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations, Oral Comprehension

      4.7
      Rating, 4.7 out of 5 stars
      ·
      344 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free
      Free
      U

      University of London

      Global Energy and Climate Policy

      Skills you'll gain: Environmental Policy, International Relations, Energy and Utilities, Environment, Governance, Policy Analysis, Economics, Security Strategy, Electric Power Systems, Mitigation, Emerging Technologies, Stakeholder Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      687 reviews

      Beginner · Course · 1 - 3 Months

    • P

      Packt

      Oracle Primavera P6 – Project Setup and Basic Management

      Skills you'll gain: Work Breakdown Structure, Calendar Management, Project Schedules, Project Management Software, Timelines, Scheduling, Project Management, Project Planning, Relationship Management, Data Visualization, Data Import/Export

      4.5
      Rating, 4.5 out of 5 stars
      ·
      30 reviews

      Beginner · Course · 1 - 3 Months

    • F

      Fundação Instituto de Administração

      Operations Management

      Skills you'll gain: Operations Management, Process Improvement, Revenue Management, Process Analysis, Business Operations, Lean Six Sigma, Lean Methodologies, Operational Performance Management, Operational Efficiency, Continuous Improvement Process, Organizational Strategy, Service Management, Quality Management, Strategic Planning, Capacity Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      17 reviews

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular people management courses

    • Business Analysis Fundamentals: Microsoft
    • Product Management: Foundations & Stakeholder Collaboration: SkillUp EdTech
    • Large Marine Ecosystems: Assessment and Management: University of Cape Town
    • Improving Leadership & Governance in Nonprofit Organizations: University at Buffalo
    • Oracle SQL Databases: LearnQuest
    • Collaborate Effectively for Professional Success: IBM
    • Mindfulness and Well-being: Rice University
    • Managing ADHD, Autism, Learning Disabilities, and Concussion in School: University of Colorado System
    • CVS Health Call Center Customer Service: CVS Health
    • Global Energy and Climate Policy: University of London

    Frequently Asked Questions about People Management

    People management is a branch of human resources that examines the behavior of people at work and how it affects the organization. It encompasses talent acquisition, performance management, employee engagement, and training. The core of people management is the ability to communicate with others effectively, which ultimately increases the productivity and efficacy of a group.‎

    Learning people management skills improves your ability to work with other people. This may be in a leadership role or as a team member. You can use many of these skills, like empathy, conflict resolution, and negotiation outside of the workplace.‎

    When you learn principles of people management, you gain important skills, including empathy, negotiation, conflict management, and leadership skills. By understanding key principles of human behavior, you're able to choose the right people for specific teams, communicate with transparency, and build trust with your employees and co-workers. These skills also apply to situations outside of a work environment, and you can use them when interacting with anyone—especially in challenging or difficult conditions.‎

    Typical careers that use people management include human resources jobs like HR manager, benefits administrator, and training coordinator. However, people management skills also factor into other jobs. Anyone who interacts with the public, like teachers, retail workers, and customer service representatives can use people management skills in their daily work. Anyone who oversees or leads other people, such as supervisors and team leaders, also uses people management skills in their roles.‎

    Studying people management is right for you if it aligns with your career goals and interests. For example, learning people management skills is a foundation for individuals considering management positions or team leader roles. It's helpful for those who want to develop specific skills like active listening or negotiation too. Learning about people management is also an interesting activity for people who want to understand their own behavior as well as their colleagues.‎

    Online People Management courses offer a convenient and flexible way to enhance your knowledge or learn new People Management skills. Choose from a wide range of People Management courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in People Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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