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Learner Reviews & Feedback for Brand Management: Aligning Business, Brand and Behaviour by University of London

4.9
stars
7,782 ratings

About the Course

Professor Nader Tavassoli of London Business School contrasts traditional approaches to branding - where brands are a visual identity and a promise to customers - to brands as a customer experience delivered by the entire organisation. The course offers a brand workout for your own brands, as well as guest videos from leading branding professionals. The aim of the course is to change the conception of brands as being an organisation's visual identity (e.g., logo) and image (customers' brand associations) to an experience along "moments-that-matter" along the customer journey and, therefore, delivered by people across the entire organisation. Brands are thus not only an external promise to customers, but a means of executing business strategy via internal brand-led behaviour and culture change. You will learn and practice the following skills: 1. How to build brands from a broad organisational perspective 2. How to lead brand-led culture change with human resource practices at the core (i.e., brand as a lever and not just an outcome) 3. How to build brands in multi-brand companies, across cultures and geographies 4. How to measure brand health in new ways, that is, internally in addition to externally 5. How to value and capture returns to brands across the organisation - introducing the new concept of employee-based brand equity - and how this is different from the valuation of brands as intangible assets. This course allows you to develop the following aspects of yourself: 1. Head. Gain a deeper understanding of the evolving practice of brand management, one that goes further than practiced in most organisations today 2. Heart. Be motivated to engage in delivering your own brands – regardless of where you are in your organisation – thereby creating superior value for customers and for your organisation 3. Hands. Translate learnings into action. As Confucius is supposed to have said: “I hear and I forget. I see and I remember. I do and I understand.”...

Top reviews

CS

Apr 22, 2021

Loved the approach, found it really interesting as most concepts were explained using case studies. Would highly recommend this one to anyone who is interested in understanding the concept of Brand.

MK

Nov 24, 2022

I have really enjoyed learning about brand management as it opened my mind to why some things happen in the world of business. The possibilities this course has opened for me are limitless. Viva!

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1101 - 1125 of 2,777 Reviews for Brand Management: Aligning Business, Brand and Behaviour

By Maria M

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Dec 27, 2019

Was really great experience of brand concepts studying. I refreshed my knowledge and learned some new things.

By Parth A

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Mar 31, 2022

I personally feel that now what i wanted to do, I can do my thing with more accuracy and with more direction

By alejandra c

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Dec 29, 2020

great course! It was really easy to understand and fun do go with. The profesor explain everything in detail

By ANISH B

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Nov 30, 2020

Amazing course for understanding the intricacies of how a brand lives. Professor Nader is almost delightful.

By Wendolyne C

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Feb 25, 2024

Great course, the instructor/professor shows amazing knowledge and teaches everything in a very simple way!

By Brigitta D

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Sep 14, 2021

I can learn many theory and study cases in this course! an amazing course to start your branding journey ^^

By NIDDHI S

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Apr 18, 2021

Exceptional course, Learned a lot from the Professor. So many real-life examples to understand the concept.

By Lucia B

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Feb 24, 2021

This MOOC is so interesting and usefull. Thank you so much professor Tavassoli for this amazing experience.

By Lorena M

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Aug 12, 2020

A comprehensive view of business, brand, and behavior alignment taught in a straightforward compelling way.

By Srishti G

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Jun 5, 2020

The depthness and the examples are so well.I learn alot and I am excited to apply it in my further career😊

By Animesh J

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May 9, 2020

If you are on Coursera ,this course is a must. I really hope Professor Nader provides us with more courses.

By Mo-Think E S

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Apr 30, 2020

It was a great Branding journey and relevant for applications on jobs and extension to new career endeavors

By Muhammad W Y

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Nov 7, 2018

I have learned too much from this course. Its beneficial in my career.

Thanks a lot coursera

Thanks a lot LBS

By Crystal I

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May 11, 2023

It's very mind opening. Thanks Professor Nader Tavassoli. And thanks to all my peers for grading me right.

By Teacher K

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Oct 12, 2021

Excellent! Professor Nader Tavassoli is an incredible mastermind when it refers do marketing and branding.

By Trung N H

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Oct 8, 2021

Love you teacher, hope you a wonderful day. And in the future, may be we will co-operate with in business

By Lana W

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Sep 8, 2021

Highly recommended!

Hope there will be more classes from London Business School, Professor Nader Tavassoli.

By Halle M

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May 29, 2020

Learned a lot in this well organized MOOC! Great concepts brought to life through lecture and interview :)

By Virk Z S

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May 7, 2020

Very thoughtful and informative course with so many examples and processes to apply in the business world.

By Herlan A

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Feb 13, 2023

Thank you very much Coursera Team for facilitating financial aid. This course very useful and interesting

By Ana C P G

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Jan 19, 2023

Un curso que brinda una visión más amplia sobre la relevancia de alinear interna y externamente la marca.

By Afshin S

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Jan 14, 2023

amzing simple and well structured course with a professional demonstration by professor Nader Tavassoli.

By Kemi S

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Nov 14, 2022

This was a very excellent course as I got to learn so many things in detail about branding and behaviour.

By Marcos R

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Sep 3, 2022

It's really geat it helped me understand how a healty brand and customer experience value is strengthened

By Pratap N

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Jul 3, 2022

A wonderful opportunity for learning and experience from Professor Nader Tavassoli, University of London.