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Learner Reviews & Feedback for Brand Management: Aligning Business, Brand and Behaviour by University of London

4.9
stars
7,747 ratings

About the Course

Professor Nader Tavassoli of London Business School contrasts traditional approaches to branding - where brands are a visual identity and a promise to customers - to brands as a customer experience delivered by the entire organisation. The course offers a brand workout for your own brands, as well as guest videos from leading branding professionals. The aim of the course is to change the conception of brands as being an organisation's visual identity (e.g., logo) and image (customers' brand associations) to an experience along "moments-that-matter" along the customer journey and, therefore, delivered by people across the entire organisation. Brands are thus not only an external promise to customers, but a means of executing business strategy via internal brand-led behaviour and culture change. You will learn and practice the following skills: 1. How to build brands from a broad organisational perspective 2. How to lead brand-led culture change with human resource practices at the core (i.e., brand as a lever and not just an outcome) 3. How to build brands in multi-brand companies, across cultures and geographies 4. How to measure brand health in new ways, that is, internally in addition to externally 5. How to value and capture returns to brands across the organisation - introducing the new concept of employee-based brand equity - and how this is different from the valuation of brands as intangible assets. This course allows you to develop the following aspects of yourself: 1. Head. Gain a deeper understanding of the evolving practice of brand management, one that goes further than practiced in most organisations today 2. Heart. Be motivated to engage in delivering your own brands – regardless of where you are in your organisation – thereby creating superior value for customers and for your organisation 3. Hands. Translate learnings into action. As Confucius is supposed to have said: “I hear and I forget. I see and I remember. I do and I understand.”...

Top reviews

EH

Jun 14, 2020

I recommend this for anyone interested in branding, professor Tavassoli's approach is eye-opening, he has a gift for delivering that makes it very pleasant to participate in this 5 week course.

RA

Aug 24, 2019

Thanks a ton to professor Nader Tavassoli for such a great MOOC. It is really going to make a profound impact on the way we design and deliver the brand experience as a whole for the people around.

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2426 - 2450 of 2,771 Reviews for Brand Management: Aligning Business, Brand and Behaviour

By TOLULOPE O

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Jul 26, 2020

Excellent

By anisha j

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Jul 7, 2020

Wonderful

By Ronald M

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Jul 6, 2020

Excellent

By Miguel Á C

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Jun 29, 2020

Excelente

By Sudhanshu K

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Jun 8, 2020

full Hard

By Kunal s

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Jun 6, 2020

Nice apps

By 刘畅

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Dec 18, 2019

excellent

By BALAKUMAR

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May 6, 2019

Good one!

By Quach V A

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May 2, 2024

the best

By Raissa M

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Feb 19, 2024

Incrivel

By Gareth o

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Dec 3, 2023

Amazing!

By Nathan R

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Feb 14, 2023

Amazing!

By Andressa F S

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Jul 14, 2022

Perfect!

By Jacqueline H

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Jun 8, 2022

Love it!

By Dhruv S

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Apr 27, 2022

too good

By Maria V R

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Sep 20, 2021

I loved!

By sheila a

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Jul 18, 2021

thankyou

By Cesar m

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Feb 16, 2021

Engaging

By Leandro A

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Jan 6, 2021

AMAZING!

By Joel D B C

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Jul 4, 2020

5 stars

By Jacob C

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May 20, 2020

THANKKSS

By Zayneb Y

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Mar 9, 2020

Amazing!

By Blessing N

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Jun 29, 2023

amazing

By Ahana J

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Aug 8, 2022

Amazing