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Learner Reviews & Feedback for Communication in the 21st Century Workplace by University of California, Irvine

4.5
stars
3,887 ratings

About the Course

The modern workplace is more diverse than ever, encompassing varied generations, cultures, and work environments (remote, hybrid, in-person). This course addresses the critical need for effective communication strategies in this dynamic landscape. You will learn to identify and adapt your communication style to enhance team productivity and build stronger connections with colleagues from all backgrounds. This course is for professionals, managers, and team members looking to improve their communication skills in diverse business settings. By the end of this course, you will be able to: 1. Identify your own communication style and its impact on others. 2. Describe methods to increase effective communication in varied contexts. 3. Discuss how changing demographics affect workplace communication. 4. Differentiate between the five working generations and their communication preferences. 5. Identify communication benefits and challenges of different work environments. 6. Discuss effective techniques for communicating with a diverse workforce. 7. Implement a flexing communication strategy to better communicate with your workplace team. To be successful in this course, a basic understanding of workplace dynamics and a desire to improve communication skills are recommended. No specific software tools are required....

Top reviews

PK

Jun 9, 2020

I learn Communication skills very well and speakers also teach in specific order to enhance their skills thank for providing Such a wonderful Lecture series.

OC

Oct 9, 2015

Good course. It will help both managers as well as direct reports to find a common interface for better communication, and more efficient business relationships.

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601 - 625 of 799 Reviews for Communication in the 21st Century Workplace

By Nehal H

Oct 20, 2017

I find that course very beneficial, especially in highlighting the shortcomings I had with communication and showing how to deal with them.

By Mike D

Oct 25, 2016

Overall a good class but the required reading links could use some help as they didn't always seem to cover the videos of that section.

By Thiago F

Jul 27, 2020

nice resources available, lectures are good too, tho tests are really specific and ambiguous, not measuring course understanding well

By Patty W

Aug 19, 2015

Sound information. Would have liked more verbal communication regarding communication styles. Maybe some role playing scenarios.

By Jinghao C

Sep 8, 2015

Great lectures, the only problem is I could not find the entrance of forum. I want to discuss some topics with other learners.

By reem d

Mar 18, 2024

it was a nice, efficient not of long course to learn about people personality, and to work effectively with different people.

By Christine L

Aug 25, 2015

A lot of reading, but the course is pretty thorough. The quizzes are mostly just regurgitating information from the readings.

By Phanindra K D

Jun 19, 2020

Overall it is good course, My suggestion is to include some more lectures and tools to improve the skills of communication.

By Jiawei L

Dec 27, 2015

It is good course. Very brief and practical. As always, the most important things is to practice in real life situation.

By Montserrat G B

May 30, 2020

Very useful content and clear explanations and examples. Thank you!

Montse Gelonch

Barcelona (Catalonia; Spain)

By YAVONNE V

Jun 15, 2022

I was able to connect with a lot of the items covered in this course and i beleive i have learnt from them.

By Mee K C

Apr 19, 2020

Interesting course with videos and easy-to-read content that help the learning process easier and fun.

By Daniel J G

Aug 30, 2015

Aside form the sound quality issues during certain sections, the quality of this course is excellent!

By Adarsh G

Jun 5, 2020

A very nice course and for me it was easy to accesses it and complete the course as soon as possible

By Fatema H A

Jan 30, 2020

the Course was great , very useful , however, the question wasn't easy and the answers are confusing

By ninad g

Jun 30, 2017

good course makes you aware of the importance of communication and how it can make or break careers

By Zin A

Dec 21, 2019

Love to learn the communication between peer , Manager , Executive and external communication.

By Chuck M

Mar 13, 2016

Very helpful, I wish the "slides" had more in them so that I could use them for quick review.

By kamal p

Jul 15, 2016

Good course to learn communicating with various types of people in various environment.

By Sabrina H E

May 30, 2020

I'm glad to complete this course. Hope it will be very effective for me at workplace.

By Yee M A

Aug 22, 2019

This course support me to apply more effective communication strategies in work place.

By Skirmantė Ž

Sep 28, 2022

It could be great to get more practical information and more examples, frazes to use.

By Bernard D V

Jun 9, 2016

Always good to learn how to communicate in an efficient way, even with new technology

By Amitava D

Oct 6, 2015

This was a great course. I understood how important listening is in Communication.

By Dustin R

Sep 9, 2015

A great introduction to basic communication theory as it applies to the workplace.