Chevron Left
Back to Conflict Resolution Skills

Learner Reviews & Feedback for Conflict Resolution Skills by University of California, Irvine

4.5
stars
1,164 ratings

About the Course

This course is designed for professionals, managers, and individuals seeking to enhance their interpersonal and leadership skills. Resolving conflict in a positive manner is a critical skill that can be developed and practiced. Understanding how to listen effectively and deploy strategic communication tactics is key to achieving positive resolutions. You will examine advanced listening skills, appropriate verbal and non-verbal communication strategies, and learn to assemble a comprehensive conflict management plan. By the end of this course, you will be able to: 1. Apply active listening and strategic communication skills to de-escalate conflicts. 2. Develop effective negotiation and mediation tactics for diverse situations. 3. Create a practical conflict management plan to foster positive outcomes. To be successful in this course, a basic understanding of workplace dynamics is recommended, though no specific prior experience in conflict resolution is required....

Top reviews

SG

Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

EM

Sep 9, 2024

In my opinion It's a very interesting and useful course. I liked the way it was structured, it was very clear, they gave good examples.

Filter by:

251 - 275 of 300 Reviews for Conflict Resolution Skills

By Aoudjit S

•

May 22, 2020

Great course, interesting and light.

By Laxmareddy N

•

Jan 11, 2016

this course really helped me a lot.

By Yara E

•

May 29, 2020

i loved how it was delivered

By Emmanuel K D

•

Mar 11, 2019

Great course, good learning

By Srinivasa r A

•

Mar 12, 2025

This is very helpful

By codeene E

•

Jan 21, 2022

it was very infomed

By Shanequia S B

•

Oct 6, 2015

Its great that Cour

By Neila R

•

Dec 27, 2015

Very interesting.

By Yousef A

•

Aug 20, 2018

very good course

By Glo H

•

May 23, 2018

Muy buen curso.

By Ezahac M M E ( O - S E

•

May 21, 2022

it was good

By Ali A

•

Apr 18, 2016

nice course

By Shibaji M

•

Nov 6, 2015

Good Course

By Ramya s

•

Jun 9, 2020

good one

By Gideon N P

•

Mar 7, 2017

good job

By Wang J

•

Sep 27, 2015

Not bad　

By sameer s

•

Mar 17, 2016

bhjkl;

By Eshan K

•

Feb 14, 2016

hggug

By Priya D

•

Jan 26, 2023

good

By Shameema B

•

Dec 9, 2022

Nice

By Rakesh S

•

Jan 5, 2026

ok

By Roy M

•

Oct 21, 2025

ok

By ansh m

•

Mar 22, 2016

nm

By JOSE M D

•

Oct 8, 2019

V

By Ulisses

•

Feb 15, 2016

.