Learner Reviews & Feedback for Customer Service Fundamentals by Knowledge Accelerators
About the Course
hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a
multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the
Customer Service Fundamentals course. We will help you to build the knowledge and develop the skills needed to be a successful Customer
Service Specialist: • Communication Skills which focus on clear, concise communication and listening. • Appropriate empa...
201 - 225 of 532 Reviews for Customer Service Fundamentals
By Purity E
•May 24, 2022
It has been a wonderful journey
Thank you for impacting lives
Thank you so
By Fatima A
•Apr 23, 2024
Nice experience, and I have learned new things about Customer service.
By anthony b
•May 14, 2023
I learned a lot in this course, valuable and very useful information.
By John S
•May 3, 2023
Very nice course to start with for the customer support professionals.
By Mirna I
•Sep 14, 2022
amazing course that is completely worth and every agent should take it
By Reynaldo B S
•Jan 5, 2023
Why i still didn't receive my certificate even i have done completely
By Bashayer A
•Mar 29, 2022
I learned a lot from the course. I am grateful to you and your effort
By Bikram N
•Jun 29, 2020
Thanks a lot for this course. I'm very happy to complete this course.
By Nerissa S
•Jun 3, 2023
Very educational and helpful...... I'm grateful for the opportunity.
By Joyce O
•Apr 14, 2022
Great asembly of information, i had a great time gaining knowledge.
By Liza B
•Nov 1, 2020
Nice and precise step by step instruction on how to handle customer!
By Aymen Z
•May 10, 2020
my working fiel in helpdesk support , thanks Coursera and thanks IBM
By Graham Y
•Apr 23, 2020
Outstanding, the interaction is brilliant and fun highly recommended
By Fairaz A
•Mar 11, 2023
Its a Nice Learning, Thanks for Knowledge Accelerators & Coursera
By AMAL R S A
•Sep 3, 2023
شكرا لكم جميعا على هذه المعلومات المفيدة والمتميزه في مجال عملنا.
By blessing s
•Aug 13, 2023
Thank you somuch Coursera for this great opportunity.
i appreciate.
By Shelby J
•Nov 30, 2022
It was hard work. I learned a lot. It was worth the investment.
By Esther E
•Jul 8, 2020
I am prepared to take on a role as a customer service specialist.
By Finny C
•Jul 7, 2019
Its very useful and hope to get placement in IBM customer Support
By Marieanne O
•Mar 25, 2021
Thank you cousera for this opportunity. I am eternally grateful.
By Benish M
•Sep 1, 2020
Enjoyed and learned a lot whilst doing the course. Thanks a lot!
By Elliot T
•Jan 4, 2023
The course was worth my while and helped my career progression
By Ezeh I A
•Mar 25, 2022
ii recommend this course. Well packed with impactful knowledge
By Kate R
•Feb 22, 2020
This course is exceptional. It is the best I have come across.
By Martin M
•May 5, 2024
This is great learning.Learning together as an organisation!