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Learner Reviews & Feedback for Foundations of Digital Marketing and E-commerce by Google

4.8
stars
31,107 ratings

About the Course

This is the first of eight courses in the Google Digital Marketing & E-commerce Certificate, which will equip you with the skills you need to apply to entry-level roles in these fields. People who work in digital marketing and e-commerce help their organizations attract new customers, engage customers through various digital channels, and drive transactions like purchases and customer loyalty. In this course, you’ll explore entry-level jobs in digital marketing and e-commerce and identify the roles and functions that those jobs play within an organization. You’ll also learn about the marketing funnel and how it shapes the customer journey. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks, and helping you build your skills and prepare for the job. Learners who complete the seven courses in this program will be equipped to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Define the fields of digital marketing and e-commerce - Describe the job responsibilities of an entry-level digital marketing coordinator and e-commerce analyst (and similar job titles) - Summarize how this program will help prepare you for a career in digital marketing and e-commerce - Identify the roles and functions that digital marketing and e-commerce play within an organization - Understand the customer journey and the function of journey maps - Explain the concept of a marketing funnel - Understand the elements and goals of a digital marketing and e-commerce strategy...

Top reviews

VL

May 8, 2023

Clear and easy to digest information. Gives a great overview of the industry and the roles each one plays. Helpful for complete newbies to understand the basics of digital marketing and e-commerce.

SS

Jun 10, 2023

This was a great introduction into the foundations of digital marketing. As someone who had no prior knowledge I feel I now have a great starting point to continue learning about digital marketing.

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76 - 100 of 7,224 Reviews for Foundations of Digital Marketing and E-commerce

By yousaf m

Nov 28, 2022

there should be more practical work then just theory and in theory there should be atleast one live lecture which should cover students all problems so it will produce better understanding and students will get more and more interested in digital marketing and e commrece

By Isaac S

Jan 14, 2023

Very fluffy and beginner-oriented. Doesn't really get into the actual meat of digital marketing. Solid overall in refreshing on the basics of foundational knowledge.

By Zane R

Aug 14, 2023

test questions with multiple answers were confusing. Would be nice if the number of options would be mentioned to avoid overthinking errors.

By Amit P

Jun 10, 2023

a lot of them are very very basic and don't actually teach anything. It's like looking through trash for one nugget of information.

By Waleed A

Aug 11, 2023

Good enough. but needs to include more info for business owners and people who want to work for themselves and freelancers

By Angela G

May 15, 2023

it mentioned learning to use tools like Canva but there was no mention of any of that

By Jessica F

Aug 15, 2023

Too general and excessively explaning the same visuals. Was not engaging.

By Travis S (

Oct 25, 2022

Informative and useful, but lacks representation of white people.

By Joemar E

Dec 18, 2025

didnt receive my certificate after completing all my modules

By Taylor

Mar 15, 2023

This course was very informative but i found some of the term explanation hard to follow. There were also a lot of readings of the things that was already explained in videos that were presented as well which I though was pointless for me as a learner but I know how it can be beneficial to others.

By Palomar B E

Mar 24, 2023

No profundiza, información muy general.

By Ayushi M

Mar 17, 2024

useless course. they are saying subscription until 24 march ,charging so much money and they are not even allowing me to completely submit the tests. so useless. there can be other priorities due to which people cant complete the course on time. that does not mean you fool us by taking so much money. i enrolled for this twice and again it is over. is this a joke or what? useless course completely.

By Andreina C

Aug 23, 2022

The course is boring, I was expecting something more interactive, better graphics, you have to read a lot about things that you don't have examples of where to look for them.

By Nicholas R

Sep 14, 2025

This did not teach me anything. The course is simply providing definitions I could find using any search engine.

By Camila A

Sep 14, 2025

Half of the program is about how is working in digital marketing, it is not useful and I am wasting my time

By Danielle R

Jun 2, 2023

too general if i want to promote my business i dont know where to start from and what to do

By Rishikesh Y

Jul 13, 2025

They not give my certificate, i completed my course but they not giving my certificate

By Nikita L

Jul 22, 2022

Absolutely roubish!

Lectures are 15-20 min long and have nothing substantial to learn.

By Michael J

Feb 3, 2026

I see no certificate and no way to actually add to LinkedIn. Is this even real?

By Rahul

Oct 29, 2025

I AM NOT ABLE TO VERIFY MY DOCUMENT BUT I GIVE ACCURATE ID

By Bharti

May 10, 2025

Not receiving my Coursera certificate

By Ayushi S ( 2

Apr 14, 2025

I HAVE NOT RECIVED THE CERTIFICATE

By aniket d

May 19, 2022

very basic course

By Dominique P

Apr 6, 2023

Boring

By Shahana J

Dec 24, 2024

A review of the foundations of Digital Marketing and E-commerce typically covers the essential principles and strategies that guide businesses in the digital space. Here are some of the key aspects usually included in such a review: Digital Marketing Fundamentals: Search Engine Optimization (SEO): The practice of optimizing website content to rank higher in search engine results, improving visibility and attracting organic traffic. Social Media Marketing: Using platforms like Facebook, Instagram, and Twitter to promote products, engage with customers, and build brand awareness. Content Marketing: Creating valuable, relevant, and consistent content to attract and retain a target audience, driving profitable customer actions. Email Marketing: Sending targeted emails to a list of subscribers to promote products, services, or offers, and nurturing customer relationships. Paid Advertising (PPC): Pay-per-click campaigns, such as Google Ads or social media ads, to drive traffic to a website with paid promotions. E-commerce Essentials: Online Storefronts: Building and optimizing an e-commerce website where products or services can be displayed, purchased, and delivered. Payment Gateways: Systems like PayPal, Stripe, or credit card processors that facilitate secure online payments. Customer Relationship Management (CRM): Using software to track and manage customer interactions, preferences, and purchasing behaviors, improving sales and service. E-commerce Platforms: Platforms like Shopify, WooCommerce, and Magento that offer tools to set up and manage an online store. Key Strategies: Personalization: Tailoring marketing efforts based on user behavior, preferences, and demographics to increase conversion rates. Data Analytics: Using tools like Google Analytics to monitor website traffic, customer behavior, and other metrics, enabling data-driven decisions. Customer Experience (CX): Ensuring a seamless, enjoyable experience for users, from browsing to purchasing, building loyalty, and encouraging repeat business. Challenges in Digital Marketing and E-commerce: Competition: Standing out in a crowded online marketplace. Cybersecurity: Ensuring customer data is safe and secure, especially for e-commerce transactions. Technology Integration: Staying up-to-date with new tools and technologies for better marketing and e-commerce performance. Future Trends: Artificial Intelligence (AI): AI-driven tools for personalized marketing, customer service (chatbots), and automation. Voice Search Optimization: Adapting SEO strategies to cater to voice-activated searches on devices like Alexa or Google Assistant. Sustainability: Growing importance of environmentally conscious brands and eco-friendly products. A review of digital marketing and e-commerce offers a comprehensive understanding of how businesses can harness digital tools and strategies to grow, engage customers, and drive sales online. The "Foundations of Digital Marketing and E-commerce" course is typically designed for a wide range of individuals, including: Beginners in Digital Marketing and E-commerce: Individuals who are new to the field of digital marketing or e-commerce and want to build foundational knowledge and skills. Entrepreneurs or small business owners looking to learn how to market their products and services online effectively. Marketing Professionals: Marketers seeking to expand their knowledge of digital channels, tools, and strategies to enhance their current skill set. Professionals looking to stay up-to-date with the latest digital marketing trends and technologies. Business Owners and Entrepreneurs: People interested in launching or expanding an online business and need to understand the basics of e-commerce platforms, digital sales, and marketing techniques. Individuals looking to integrate digital strategies into their traditional businesses to reach wider audiences. Students or Recent Graduates: Those studying marketing, business, or related fields, who want to gain practical skills in digital marketing and e-commerce. Individuals preparing for internships or entry-level roles in digital marketing or e-commerce. Freelancers or Consultants: Those aiming to offer digital marketing or e-commerce services to clients and need a solid understanding of foundational principles to provide quality advice. Professionals in Other Fields: People in non-marketing roles who want to understand how digital marketing and e-commerce impact their industry or organization (e.g., product managers, developers, designers, or customer service professionals). Essentially, this course is ideal for anyone who wants to learn the foundational elements of digital marketing and e-commerce, whether to start a new career, enhance their current role, or launch their own business online.