In this course, you’ll explore how to improve patient outcomes and organizational efficiency by streamlining healthcare systems and processes. Led by Joy Hicks—a seasoned healthcare leader with hands-on experience from patient care tech to nurse—you’ll gain the tools, insights, and confidence to integrate healthcare systems, optimize workflows, and apply data-driven strategies in real-world settings. Over this 1-hour immersive experience, you’ll learn how to evaluate technology's role in communication, harness lean operational strategies, and align with evolving healthcare regulations and CMS guidelines.



Recommended experience
What you'll learn
Identify components of a healthcare system.
Analyze the impact of streamlining system processes.
Develop a systematic approach to identify and implement streamlined healthcare processes utilizing technology.
Evaluate the expected outcomes and downstream benefits of a controlled and streamlined healthcare system.
Skills you'll gain
Details to know

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May 2025
5 assignments
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There is 1 module in this course
In this course, you’ll explore how to streamline healthcare systems to improve patient outcomes and organizational efficiency. Led by healthcare leader Joy Hicks, you’ll learn to integrate systems, optimize workflows, and apply data-driven strategies in real-world settings. You’ll also evaluate the role of technology in communication, implement lean operational approaches, and align with evolving healthcare regulations and CMS guidelines.
What's included
13 videos4 readings5 assignments4 peer reviews3 plugins
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