Packt
Communicating Through Disagreement
Packt

Communicating Through Disagreement

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Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

4 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

4 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Master emotional management techniques for handling disagreements calmly.

  • Develop active listening skills to foster understanding and de-escalate conflicts.

  • Learn how to find common ground in both professional and social conflicts.

  • Apply conflict resolution strategies in workplace and negotiation settings.

Details to know

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Recently updated!

October 2025

Assessments

7 assignments

Taught in English

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There are 6 modules in this course

In this module, we will provide an overview of the course content, setting the stage for understanding how to communicate effectively during disagreements. You’ll be introduced to the core principles, terminology, and objectives that will guide you throughout the course. This section serves as a foundation for building strong communication skills in challenging situations.

What's included

6 videos

In this module, we will dive into the critical role of mindset and emotional management when facing disagreements. We’ll explore how to keep your emotions in check, how humility can aid communication, and why self-reflection is crucial for effective conflict resolution. These skills will empower you to approach disagreements with greater emotional intelligence.

What's included

5 videos1 assignment1 plugin

In this module, we will focus on the core strategies needed to communicate effectively during disagreements. We’ll cover the power of active listening, finding common ground, and ensuring that disagreements remain respectful and solution-focused. These strategies are key to turning potentially negative situations into opportunities for growth and collaboration.

What's included

6 videos1 assignment1 plugin

In this module, we will explore how to manage conflicts in both professional and social settings. You’ll learn effective de-escalation techniques, strategies for addressing workplace disagreements, and how to handle delicate negotiations. These skills will help you maintain professionalism and foster positive relationships in any environment.

What's included

6 videos1 assignment1 plugin

In this module, we will focus on long-term strategies for managing conflicts and reflecting on your approach. We’ll help you reframe challenges as opportunities and introduce methods for periodically assessing disagreements. This module ensures that you can approach conflicts with a mindset of continuous learning and improvement.

What's included

2 videos1 assignment1 plugin

In this module, we will conclude the course by reviewing the most important strategies you’ve learned for managing disagreements. You’ll also have the opportunity to ask questions, provide feedback, and reflect on how these new skills will benefit your personal and professional interactions moving forward.

What's included

3 videos3 assignments

Instructor

Packt - Course Instructors
Packt
986 Courses238,111 learners

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Packt

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