Problem-Solving

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Problem-Solving

This course is part of multiple programs.

Instructor: CareerCatalyst

4,798 already enrolled

Included with

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4 modules

Gain insight into a topic and learn the fundamentals.

66 reviews

4 hours to complete

Flexible schedule

Learn at your own pace

4 modules

Gain insight into a topic and learn the fundamentals.

66 reviews

4 hours to complete

Flexible schedule

Learn at your own pace

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English

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Build your subject-matter expertise

This course is available as part of

When you enroll in this course, you'll also be asked to select a specific program.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 4 modules in this course

Problem-solving is a universal skill. Its applications aren’t limited to your job or what you’re working on in class. Maybe you need the best arrangement to hang up some pictures, are setting up a new TV or just want to find somewhere for your team to go for lunch. These are all examples of problems: situations that can be addressed. The question you then ask is: “How can I go about solving these problems?”

With the expertise of Dr. Brent Scholar from the ASU College of Integrative Arts and Sciences, the Problem-solving course will put the tools, knowledge and strategies of problem-solving directly into your hands. You’ll learn the fundamentals and get acquainted with your problem-solving toolkit. Then, you’ll directly apply them in hands-on scenarios. Problem-solving is all about generating solutions. Problem-solving is a skill that anyone can learn and can be applied anywhere. Jump-start your problem-solving journey today!

What's included

1 reading2 plugins

What's included

4 readings1 peer review1 discussion prompt3 plugins

4 readings Total 23 minutes

Practice the solution: Identifying root causes 1 minute
Infographic: Events and causal factors analysis 10 minutes
Infographic: Ishikawa diagram 10 minutes
Getting to the root of the problem: Key takeaways 2 minutes

1 peer review Total 60 minutes

Apply the solution: Finding the root cause 60 minutes

1 discussion prompt Total 10 minutes

Reflect on the solution: Identifying root causes 10 minutes

3 plugins Total 33 minutes

Identifying root causes: Causes and resources 6 minutes
Identifying root causes: Performing a root cause analysis 12 minutes
Practice the solution: Identifying root causes 15 minutes

What's included

3 readings1 peer review1 discussion prompt3 plugins

3 readings Total 13 minutes

Practice the solution: Gathering data for possible solutions 1 minute
Infographic: Data collection methods 10 minutes
Turning information into options: Key takeaways 2 minutes

1 peer review Total 60 minutes

Apply the solution: Gathering data through interviews 60 minutes

1 discussion prompt Total 10 minutes

Reflect on the solution: Collecting data for new solutions 10 minutes

3 plugins Total 38 minutes

Collecting data for new solutions: Causes and resources 8 minutes
Collecting data for new solutions: Gathering data to form alternatives 15 minutes
Practice the solution: Gathering data for possible solutions 15 minutes

What's included

1 reading1 plugin

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Instructor ratings

(22 ratings)

CareerCatalyst

Arizona State University

29 Courses 110,503 learners

Offered by

Arizona State University

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Reviewed on Nov 27, 2025

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Frequently asked questions

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Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.