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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
16,626 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

HH

May 24, 2022

Excellent course and the instructor is amazing! Definitly recommanded for people who want to learn more about design research, ux process and get a more professionnal perception in user experience.

SK

May 30, 2025

This was a good course. My only complaint is that some questions in the assignments are too open-ended. Particularly in the multiple-correct choice questions, there seems to be a lot of ambiguity.

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1726 - 1750 of 2,939 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Eduardo V

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Oct 31, 2021

I'm learning a lot!

By Victor N d J

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Oct 27, 2021

very interesting! :)

By Philip L

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Aug 23, 2021

Really great course!

By Marcelo B

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Aug 9, 2021

Truely outstanding!!

By Wan-Ling l (

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Jun 21, 2021

The course is solid.

By Lucia V

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Sep 29, 2025

Thank You very much

By Armando R

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Oct 16, 2024

Very good exercises

By Abdullah

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Apr 26, 2024

I am so thank full.

By Nilesh W

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Jun 26, 2023

g8 leaning , Thanks

By VICTOR U C

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Jun 21, 2023

awesome is the word

By Masoud A

•

May 20, 2023

Very helpful course

By Angela L B

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Mar 6, 2023

Useful to the core.

By Babylon E

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Feb 22, 2023

best for all levels

By Hadiseh M

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Feb 19, 2023

Extremely Perfecttt

By Clarence L

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Nov 3, 2022

THANK YOU VERY MUCH

By ATUL A

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Oct 1, 2022

Excellent Process.

By Esteban F

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Apr 26, 2022

Me encanto el curso

By G G

•

Feb 1, 2022

Great course for UX

By Ranjani S

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Jan 22, 2022

Very helpful course

By JOEL A B I

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Dec 7, 2021

It is very detailed

By MacDonald U

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Nov 18, 2021

It was exhilarating

By Reine

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Nov 10, 2021

Wonderful course !!

By Jose A F

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Oct 25, 2021

Great course. 10/10

By Barbara L

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May 25, 2021

Excellent material!