This course is perfect for individuals in the hospitality industry. It will explore the key concepts in team formation and development and what it takes to build and sustain high performing teams.
Building High-Performance Teams in Hospitality
Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
3 hours to complete
3 weeks at 1 hour a week
Flexible schedule
Learn at your own pace
What you'll learn
Building and Maintaining High-Performing Teams
Self-awareness for Team Success
Skills you'll gain
Details to know
Shareable certificate
Add to your LinkedIn profile
Recently updated!
December 2024
Assessments
5 assignments
Taught in English
See how employees at top companies are mastering in-demand skills
There are 2 modules in this course
This module will explore the key concepts in teamwork foundations and development and what it takes to build and sustain high performing teams. You will learn to identify the skills and behaviours required for effective team working, including virtual teams.
What's included
11 videos1 reading2 assignments
In this module you will be able to identify the primary barriers to team cohesion and effectiveness and explore strategies to overcome them. By the end of this module you will develop your personal team role preferences and reflect on how you can leverage your strengths to contribute more effectively within teams.
What's included
11 videos3 assignments
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Instructor
Offered by
Explore more from Leadership and Management
University of Pennsylvania
Coursera Instructor Network
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Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.
More questions
Financial aid available,