SS
May 3, 2020
It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.
GS
May 3, 2020
Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...
By Connor C
•Sep 27, 2020
Great course, I really enjoyed it.
Having already had previous experiences with most of these topics, it was nice to have both a refresher and be able to finish in only a day and a half. Looking forward to the rest of it.
By Brian C
•Sep 7, 2020
Fantastic course. I highly recommend this course to everyone! The IT Technical Support Fundamentals course is very well done. It has left me so hungry for more and so excited for the next four lessons and a career in IT!
By Michael C
•Jul 30, 2020
I enjoyed the videos and how they were staggered. I think sometimes taking on so much information at once gain be daunting. By breaking the format down, the time I spent on each video seemed to just fly on by. Thank you.
By Jeremy T
•May 29, 2020
This course is very useful and the pacing is wonderful for all skill levels. I am very satisfied with my results. This is only the beginning as I will be taking other classes to learn and more skills and build my resume.
By Rebeca G L
•Nov 19, 2018
Thanks for all the knowledge. I appreciate that the course has different images to explain the items and the videos are short, so you can check it on the way home while travelling, and repeating them as much as you need.
By Amanda E
•Jul 11, 2018
I enjoyed the learning the basics of computers. It was informative and a great way to learn. I am more confident about doing things on my own with my laptop and know I can and will do great going forward with my courses.
By David “ R
•Jun 18, 2018
the fundamentals of technical support where right on, learning to deal with many different situation on software to oper.sys. to just learninghow to listen to people's problems and how to help and treat them with respect
By Rebecca Z
•Feb 24, 2018
This was a great course. I learned many new things. There was some kinks with labs, which was frustrating, but I was able to work out the kinks ok. Otherwise, I enjoyed the course and look forward to the next courses.
By Ashanti B
•Nov 20, 2024
I enjoyed learning about IT support and it helped me learn something new while juggling a busy schedule. I would recommend this program to all my friends and family members who is interested in learning about computers.
By Timothy O F
•Aug 16, 2023
I really enjoyed learning, all thanks to Google for making it possible for some us here to gain knowledge and enter the into world of IT. The lecturers are on point and very good. I really enjoyed learning.
THANK YOU!!!
By Waqar A L
•Nov 8, 2022
This was one of best experience on online learning Technical Support Fundamentals was an amazing course and all the instructors were friendly and well versed in their fields overall this was an amazing experience for me
By Nageh M
•Oct 9, 2022
i recommend this course to everyone , the ease of explanation,and the easy method, with the professionalism in presenting the course materials , thanks for all the team , and i am looking forward to continting to learn
By Tinesha D C
•May 21, 2022
I am loving this program. It really works with my schedule and I am excited for the next class. It is really easy to folow along. As well as take notes to keep me on track within the app. Thank you for this opportunity.
By Kevin F
•Jun 8, 2021
This was a top-notch introduction to hardware, software, operating systems, networking, troubleshooting, and customer service! Thank you. It was a valuable experience and I loved hearing from actual employees at Google.
By Pedro C
•Apr 25, 2021
I truly enjoyed the course and learned alot. The course was very informative and easy to understand and follow along. I believe this course has provided me with the necessary tools to succeed in the IT field. Thank you.
By Liza K
•Dec 20, 2020
I started as a novice, not sure if I would understand any of this. I am so happy that I finished this course and have a basic understanding of the fundamentals of IT Support. I truly can't wait until I start using this.
By Luisa P
•Sep 27, 2020
Once I started I am very excited to learn from this course. Now that I've done... it is overwhelming and I am confident that Fundamentals in computers are now easy for me. I could handle computer manipulation by myself.
By Ashish S
•Sep 21, 2020
This course is very good and especially for those who don't have any prior experience in the field of IT. I suggest if you are looking for a career in IT or looking for growth, then this course will definitely help you.
By Denis J V
•Aug 14, 2020
Me gusto el curso, te da una muy buena perspectiva del camino que te espera en cuanto a soporte de TI. Los laboratorios interactivos son muy buenos y es algo que se disfruta, poner en practica los que estas aprendiendo.
By Jonathan E
•Jul 1, 2020
I like practically everything about the course. Information is giving in 2 min to 10 min videos which make things easier to digest. Before you know you took notes in an hour and you feel confident to answer the quizzes.
By HRISHIKESH B N
•May 24, 2020
This courrse is aweosme. it just increased my interest in IT industry and due to this course i'm goin deeper in IT sector.
i would like to thank to the courseara team for making it pleasant as compare to other platforms.
By Abhinav P M
•May 22, 2020
I certainly learned the basic knowledge that I lacked. Now I am set to dive deeper to get fully understanding of each component that was briefly touched upon here. Thanks Google and its team. It was a marvelous journey,
By Milin B
•Dec 27, 2019
This course was AWESOME and very informative. Learning from Experts from Google was one of the best experience of my life. This motivates me to become high achievers and performer like those mentors. Hats Off to Google.
By SUVAJIT M
•Sep 29, 2019
excellent,I could explore what other people thinks about various aspects been taught and to compare them to real life applications and usage with proper reasoning.I look forward to learn more with time. Have a nice day.
By Makaila C
•Sep 9, 2019
I think the hands on tools used here were the most useful for someone who is not initially tech savy like myself. I highly recommend getting as much practice as possible, to get comfortable with the programs being used.