Technical Support Fundamentals - This was a great course and refreshed my memory with a lot of different things I had forgotten and needed back into my brain. This course is good for new and beginner IT Support Groups.

This course laid the foundation for what an IT Support Specialist may encounter. Through personalized video lectures, hands on quizzes and some real world application I felt it was a great start to the overall course.

This was a good introduction. Some of the questions were still quite generalized. I've worked in IT for several years and it took me a little thinking to understand these questions because I was being very technical.

This course provides a solid foundation in IT. It is well-structured to help you understand key terminology and gain practical knowledge through hands-on projects, covering the basics of both IT hardware and software.

It's a great certification for beginners. It helped me gain knowledge about fundamentals of IT. I gained a lot of knowledge not just about IT but also about communications skills, problem solving and customer service.

Excellent, well laid out content. Easy to understand for someone with no technical background or expertise. I'm impressed with the quality. I would definitely recommend this course to my friends/colleagues. Thank you.

This was a great course and extremely helpful for a person coming into the tech world. It was easy to follow and the basics were wonderful, even for a refresher on people who have been out of tech for a several years.

An amazing course for those who are interested in diving into an IT career with no priore knowledge about it. Thank you COURSERA and GOOGLE for a wonderful and insightful course. I can't wait to start my next course.

The best fundamentals out there for IT in general. Really enjoyed the journey an the learning process. Thank you to all the teachers for making this course so easy to understand. 100% recommend this course. Thank you

The training is highly professional, comprehensive and very well structured. It's affordable and has great educational value. This is a great start to start pursuing a career in IT. I'm glad I enrolled in this course.

I leanred binary number about behing of computer language,some software skill,hardware part,aplications etc how to work,how handle user ,interview question etc all subject ware so helpfull.Thank you to all instractor.

This course was very informative and well presented the tutors were able to communicate the required information well and brief. i enjoyed my time learning and watching and also the course materials were great. thanks

Great course ! very informative and broken down professionally to deliver the information at ease. Moreover, the videos from the Google team kept me more engaged and enhanced the remote online communication.

Thank You

This course has been very good for someone like me who has had little exposure to how software works. I really appreciate the opportunity to learn and I hope that I will be able to successfully complete this endeavor.

This course was really very helpful. From this course, I have learned the basics of IT (though I already knew some of the stuff), IT support. I'm really excited to take the next course, and learn morefrom that course.

This course has really given me the fundamentals to improve my skills in tech. I learned that I need a lot of learning to do but that I am enjoying the process. Highly recommend taking part of this course with Google.

This course was amazing. The way the content is taught was captivating. It kept me interested. With the personal touch added in with everyone's life stories it was motivating for me to continue on. Thank you Coursera!

Adorei o curso, bastante rico em didática e detalhes, as aulas são com uma didática bem moderna os professores são bem diretos nos assuntos. Quem está em dúvida em fazer o curso, pode fazer que é de bastante proveito.

This first course has helped me to believe that I can become an IT Technician. I love technology, and I want to be part of the team that makes it happen for everybody every day.

In science, technology, and love I trust

This very basic foundation of IT support is a must for everyone who want to dig deeper in their IT knowledge. This course covers everything you need to know about computer even for you who is alienated with computers.

Great introduction to IT. Covers all the basics to use the course, and basic needed knowledge including how to use a computer, and basics of binary numbers. No prior knowledge in electronics needed to take this class.

The instructors were very knowlegable and interesting. They made the technical aspects of the course easy to understand and personable. Great Job and I am looking forward to taking more courses with Coursera! Daniel

Thanks so much Coursera Team! I really cant express much how grateful I am finishing this course and knowing Coursera website, I feel more confident. I would definitely recommend your website to all the people I know

Amazing introductory course, well structured and well presented with exercises and hands on labs. If you're looking to learn the fundamentals of computing, this is a great place to start your journey. thanks Coursera

I have background in a lot of the topics so I felt it was too simplified but stepping back and considering this being for someone with zero prior knowledge it is a very good foundation for getting into tech subjects.