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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
158,155 ratings

About the Course

In this course, youā€™ll be introduced to the world of Information Technology, or IT. Youā€™ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of whatā€™s to come in this certificate program. By the end of this course, youā€™ll be able to: ā— understand how the binary system works ā— assemble a computer from scratch ā— choose and install an operating system on a computer ā— understand what the Internet is, how it works, and the impact it has in the modern world ā— learn how applications are created and how they work under the hood of a computer ā— utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GS

May 3, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

AR

Nov 13, 2020

El curso te permite iniciar en el mundo de el soporte TI al ofrecerte las herramientas y conocimientos esenciales que colocan las bases para trabajar como profesional del soporte TI. Gracias excelente

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5426 - 5450 of 10,000 Reviews for Technical Support Fundamentals

By Muhammad A L

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May 24, 2022

It was a great course, well managed, and was very point to point descriptive. I really enjoyed learning this course from Coursera platform.

By james r

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May 11, 2022

I thought the course was relevant and gave me practical informtion regarding IT support to help me be excited about my career change to IT.

By Mohammed S S

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Mar 29, 2022

The content of course is really good and the quiz is really tuff, makes reading and studying compulary. Excellent course, good infomation .

By RenƩ V

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Feb 10, 2022

For someone who's starting with IT, this firts course it's gonna be his Cornerstone so he can go forward and get more experience with IT's.

By Brusik J

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Jan 28, 2022

iI am very happy that you helped me. I thank Google, Coursera, and its employees in helping people like me to learn information technology.

By Virat N

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Jan 15, 2022

Best Experience Ever thought-out this Course .

Thanks You Google & Coursera That Giving Platform to teach Technical Support Fundamentals.šŸ˜

By KAWSAR F

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Oct 8, 2021

I have gained a useful knowledge of this course.Thanks to my instructors who made the entire course, interesting precise and to the point.

By Cristhian L F

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Jun 16, 2021

Undoubtedly excellent, I loved it from the way the trainers address the camera to the additional reading content and the exams, really good

By Tziola N

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Jun 12, 2021

It was a useful course and i found it interesting to update my skills.I learned a lot of new things and it gave me a confidence. Thank you!

By Cracked_ F

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May 12, 2021

Good introduction to the course. After a fiew lessons you can get the feel for the flow of the content and expectations on data retention.

By aloysius a

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Apr 12, 2021

Very exciting and educative. The content is rich. I'll highly recommend this course for entry level people who want a career in IT Support.

By Taryn J

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Apr 3, 2021

The course was very thorough but also very palpable. I especially love the videos; it makes it easier to learn for me, as I am more visual.

By Brian T

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Mar 22, 2021

Gave me a basic understanding of the IT world. I have a better understanding of IT now than I have in the past 30 years of using computers.

By Jay F

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Feb 8, 2021

Very informative and the course is very well put together. Instructors gives a lot of detail and tips of how to be successful in the field.

By Jacob W

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Dec 18, 2020

Very fun and I definitely learned a lot in this course, I think it will be very helpful for people who want to have a career in this field.

By Macario P

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Dec 14, 2020

It's a great course for the one love computer and technology. Learn how to solve the user's problems with the technology in their computer.

By Roel P

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Nov 29, 2020

Nicely crafted course. I should have started sooner and refresh my computer skill. Its worth it that I have come across this course. Thanks

By Michael M

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Nov 28, 2020

It has been like a doorway for me getting me through the hold up and now I have this long exciting journey to partake! Amazing instructors!

By fridaws a

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Nov 13, 2020

I feel very grateful for the opportunity to learn new things and earn a certificate through the financial aid program.

Thank you Coursera.!

By Raju M

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Nov 8, 2020

I love this course. I learn so much things how to work computer, what is hardware and software, and how to fix problem. thank you Coursera.

By Thelma U K

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Oct 9, 2020

I enjoyed this course and I learned a lot. I loved how each instructor was very easy to understand. I loved the thoroughness of the course.

By Dora R

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Sep 28, 2020

I am excited with what I have learned so far and I am looking forward to the next courses. IT Support Specialist here I come, bring it on!!

By Arko M

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Sep 11, 2020

A great course for beginners to learn.i am very much happy doing this course and also recommend many to do this.Thanks Google and Coursera.

By Ernesto C

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Aug 27, 2020

Fue todo en un ambiente optimo pensaba que no iba a poder aprender algo pero esta todo muy bien redactado y bien pensado para poder enseƱar

By Abdul M S

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Jul 31, 2020

i learn a lot of new things from this course and even the way of teaching was so good because real life examples were given in every topic.