It gave me a good overview of the different components involving IT. I feel like I have a better idea of what I'd like to specialize in.

Excellent course and very informative. I enjoyed the external tools. Will keep coming back for reviews in the course. Thank you so much!

I loved learning easy to understand and particle lab examples make learning easy.

Special thanks to Princes Trust for this opertunatity.

Un curso muy completo, lleno de información super útil e importante y además explicado de una manera que hace más simple su comprensión.

Very thorough, gives you all of the tools needed for success and teaches material in perfect bite sized chunks that are very accessible.

I would highly recommend this course. The speakers ,the lessons and the labs are all put together in such a way that made learning easy.

Easy to understand especially for beginners like me. I am very grateful to Coursera and Google for offering this amazing course. Superb!

Loved it! Really informative and I felt as if I learned a good bit on the technical side nature of many of the applications I use daily!

This course was very informative and I will definitely use the skills that I have learned throughout this course in my future endeavors.

This course is excellent. I gather more knowledge in this course. This course is very helpful who want to learn about technical support.

Great introduction to the fundamentals of IT. The experience of the entire course feels genuine. The virtual machine labs are excellent!

This course helped me to build self-confidence that I can learn much more about Information Technology which is used in day to day life.

It was perfect for brushing up my skills. I could also see this as being good for newcomers who want to learn more about IT and support.

Este curso es de lo mejor, la manera como se presenta cada modulo las preguntas y las evaluaciones son de mucha calidad 100% recomendado

Really awesome introduction to the fundamentals of IT. It covered a lot of information, but I never felt like I was getting bogged down.

Easy to understand and exercise also very interesting to think. I recommend everyone to start a job to IT support it is the best course.

I learned a a lot from this and the labs were quite enjoyable. I see myself coming back to revisit them whenever I need some refreshers.

While the site had some issues along the way, overall the content was more than satisfactory, and I look forward to taking the next one!

Very well made course. May need to review it in about a year for outdated info. Particularly about Windows and older networking devices.

It is very helpful course and i am very satisfied this course this course after completion to get a technical support job opportunities.

Great course. Everyone interest in IT career must have this course. It gives you the foundation, the ground to you build on it. Perfect.

Very simple concepts, easy to understand. The video modules are excellent. The final quiz was also very easy to understand and navigate.

It was simply an easy learning experience because I am into computer and technology. Did not even feel like I was in school. I loved it.

Love what you all are doing, this is a great course and opportunity for those who want to take on a career in IT. Keep up the good work!

I learned so much throughout this course. I really enjoyed it all whether it was revisiting stuff I already knew or learning new things.