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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
158,219 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SA

Mar 12, 2022

I am very pleased to attend this course. I made a start in the field of IT with this course. Videos and texts are very clear, speakers are very good. Examples from real life are very useful to embody.

TP

Apr 12, 2021

This course was a friendly and educational start to the certificate, I will recommend this to anyone either looking to develop skills in IT or if they just want to gather more skills for personal use.

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5726 - 5750 of 10,000 Reviews for Technical Support Fundamentals

By Mihir W

Apr 10, 2020

A very Easy to learn Course. the course will guide you through all the basic computer maintenance items in a easy to understand manner.

By Rozina A

Apr 3, 2020

It was a great learning. This gave me a foundation work on how the computer works and the background to continuously build my knowledge

By Habib N

Mar 29, 2020

A very interesting course, i am very happy to take this course and am looking forward to taking other courses from coursera and google.

By Natasha S

Feb 11, 2020

Really enjoyed this course and all of its content. There were a few hiccups with the QuickLabs assignments but they were taken care of.

By FIROJ

Sep 3, 2019

I am very happy to do a Google IT Support Professional certification course and I want to thank all the teachers and mentors of Google.

By Mustafa A

Jul 30, 2019

it is very helpful, cover a lot of topics. I learnt a lot of things even though I am Network Eng. thank you Google thank you Coursera.

By Brian A R

Apr 21, 2019

Very informative. Wide range of discussions on topic. Forums available for class discussions, and or questions and comments. Thank you.

By Kim D

Feb 23, 2019

This is an excellent course. It breaks down each process and allows for practice to allow for a complete understanding of the material.

By Michael S

Jan 21, 2019

Good course. I will recommend people to take it and note when I see Cert on resume that they would know Technical support fundamentals

By Kenneth S

Oct 5, 2018

This has been a great introduction to the topics. I look forward to seeing how the rest of the "deep dives" go in the upcoming modules.

By Ruben M

May 28, 2018

Loved it, a bit on the basic side in contrast with my experience but I did learn a couple of best practices hints. Excited to continue.

By Rena L

Mar 1, 2018

Explanations of how computers work and real world comparisons were very helpful and helped bridge some of the gaps in my understanding.

By Christopher C

Jul 8, 2024

Helpful! Very informative! Although section was a review for me it was presented well and easy to go back and review. I love Coursera!

By Dylan R

Jul 4, 2024

a great start! really good info, very informative. in interactive sections helped to secure the things i had learned in my memory too!

By Logan T

Jan 6, 2024

This course has been a great learning experience. The information presented was presented clearly and in an easy-to-understand manner.

By mohammed a

Sep 9, 2023

They instructors are great, I have never finished an online class before but this and I will continue to finish the other five courses

By Rizwan A

Jul 5, 2023

I planned to complete it in three days but I made it in two. Eager to complete all courses to get IT Support Professional Certificate.

By Mintesnot D

Apr 3, 2023

It is an amazing Course and brilliant instructors that I get guys in this platform. So I recommend you guys to learn multiple courses.

By Mohamed H F

Jan 10, 2023

This course best course I took its a very skilled course, thanks to google and teas of teachers who participate to develop this course

By Archie C P

Nov 7, 2022

Fantastic learnings! Very narrative and easy to understand concepts and explanations. Kudos to the creators of this course! God bless!

By Deleted A

Sep 27, 2022

As a native Dutch speaker I found this first module very interesting and eazy to follow along.

I learned a lot

Thnx Google & Coursera

By Ashish A

Sep 8, 2022

The course is super-fun! The week 2 and 5 has the most of interesting content, and 2 modules of week 6 too!

Thank you so much for it!

By Eduard G

Aug 16, 2022

Very informative and with lots of practice quizes. I liked it quite a lot and that what I call the level from Google! Keep it up guys!

By Anurag Y

Aug 11, 2022

its a great course,very interactive and full of information one should know if he or she wants tp become a good IT support specialist.

By Lenilton P

Aug 1, 2022

Great instructors, very detailed tips, and a well prepared materials. The written class content/ notes, are very helpful.

Nice course!