Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
158,355 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

EG

Sep 30, 2023

This course is very informative. Right from basics, all fundamental concepts are covered. I highly recommend anyone who wants to learn in depth knowledge of what IT is all about. Great course so far!

SS

May 3, 2020

It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.

Filter by:

5776 - 5800 of 10,000 Reviews for Technical Support Fundamentals

By Manjil I

Aug 14, 2020

Thank you for trying make this best lesson you can. Hope to utilize these skills in future and I am glad that you guys are part of it.

By Tyree N

Aug 12, 2020

I have my Associates of Applied Business in Information Technology and I found this course to be very knowledgeable. Highly recommend.

By Vijay D

Jul 30, 2020

Great Experience of online course form coursera. all faculty and trainee are having good knowledge. i will join next series of course.

By Julia M M

Jul 16, 2020

it has been an amazing journey to say the least. i have learnt a lot of things that i did not know and it was fun doing it. thank you

By Walter G

Jul 16, 2020

EXCELENTE, VALE LA PENA REALIZAR TODO EL CURSO Y PROFUNDIZAR MAS TODAVÍA, SI SALE ALGO MAS EN RELACIÓN CON SUPPORT TI. MUCHAS GRACIAS

By Waragoda M D C L

Jul 5, 2020

This is a great start to IT learning. It's awesome to learn from best in the field. Thank you Coursera for giving me this opportunity.

By Christopher S

Jun 8, 2020

Great course. I started and finished the course before I started my first (and current) IT job and it really prepared me to get going.

By Diego G

Apr 16, 2020

Excelente curso para interiorarse en la rama de IT. Se nota claramente que la gente que lo dicta, trabaja en el tema. muy recomendable

By Akshay S

Mar 8, 2020

The course prepared was top class! Especially the week 6 was awesome. I think no other course has covered the content given in week 6.

By Ahmed G

Dec 8, 2019

this is amazing course its just the right lenght and alot of instructors so you really cant get bored and interesting information too.

By Vazgen S

Jul 14, 2019

I really enjoyed the course, the instructors were all amazing, the journey was amazing, I really had fun doing this and learned a lot.

By Ian I

Jun 10, 2018

The information is very good; while, not to technical yet still a great intro for a person who may have little to no experience in IT.

By Pablo R H

Apr 25, 2018

Very fun and interesting course. I definitely recommend this course for anybody who wants to become a power user on Windows and Linux.

By Hector S R

Mar 12, 2018

Great information and it is really easy to understand and follow up.

I enjoyed every lesson, even though I had some experience doing it

By Alexander S

Mar 10, 2018

Definitely covers the fundamentals, anyone who has interest in the parts of information technology listed here can find their calling.

By Deleted A

Mar 2, 2018

The skills I learned from Course 1 are very valuable to know and I am glad for the opportunity to learn what this course has to offer.

By León C

Feb 9, 2018

Excellent course for someone who has never been into the IT field, great content and simple to understand and learn, very recommended!

By Henrique B d A

Apr 11, 2025

Experiência única!! Estou empolgado para novas oportunidades de aprendizado após a conclusão do curso Fundamentos do suporte técnico.

By Angel “ A

Oct 12, 2024

So far everything is very clear and communicated well. The questions in the quiz are on point to what is being taught in the lessons.

By Carlos E

Dec 23, 2023

Very interactive and fun! Provides useful and practical information that you can use in your IT career and your regular life as well.

By Celeste D

Oct 7, 2023

This course was extremely helpful and I look forward to learning more once employed so I can afford the courses toward certification.

By Ryan M

Sep 11, 2023

Lots of good information. Instructors were very enthusiastic about each lesson and definitely made learning each topic more exciting.

By Radwan N

Dec 1, 2022

5 stars! Highly recommend this course for anyone that's starting out or already working in the IT industry. This is how you level up.

By Carlos C

Sep 14, 2022

Very good course to build your foundation on IT skills. Touches on just about every topic you will need to decide if IT is for you.

By Anh N

Aug 20, 2022

I just wish there are more pop-up questions during the videos to keep me engage. Other than that, I love the materials and the quizes