Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
AD
Apr 8, 2020
Well made and simple to understand, had previous experience and it was dead on. Great for beginners and a great refresher for people trying to get a cert for their resume or to expand their knowledge.
HW
Nov 29, 2020
I loved learning about the basics and fundamentals of IT, and I hope to continue learning about the industry in more depth! The course was wonderfully formatted for easy understanding and completion.
6276 - 6300 of 10,000 Reviews for Technical Support Fundamentals
By Robert S
•Jul 5, 2020
Great starter course. Videos are interesting and not boring and some great interactive elements for some hands on learning too.
By Michael E
•Jul 4, 2020
Great course! All the instructors were great. I really enjoyed this course and will most definitely complete the entire program
By Antony S C
•Jul 3, 2020
Beautiful course where you get to know every basic functioning of computer and networking.
Good for you if you take the course.
By Aditya D
•Jun 25, 2020
The instructors are really expressive and that helped me to follow the course meticulously. Looking forward to the next course.
By Mona C
•Jun 17, 2020
An excellent introductory course for software support. I love that it assumes you have no experience with computers whatsoever.
By John T S
•Apr 14, 2020
I like that I get to learn new things that I haven't learned before like this new knowledge that I'm add to my learning skills.
By Shashwat C
•Apr 10, 2020
This is an Awesome course. I have learned a lot of new things. If you love learning new things in IT then this course is great.
By Carlos F d l T V
•Apr 5, 2020
I learned a ton! You get a lot of info, but very well though and with very good tools that help you consolidate that knowledge.
By DJIBRIL C
•Mar 3, 2020
This course helped me to discover the world of technology, with its bests talented specialists .
Thanks to Google and Coursera.
By Suniti K
•Feb 11, 2020
This course helped me to understand the architecture of a computer system. The lectures are well explained and easy to follow..
By Donia S D S
•Dec 29, 2019
Indeed that was a really effective course so far I learned a lot of things thank you guys for this amazing yet brief course....
By Jahmad P
•Dec 16, 2019
Great for anyone not familiar with the computer field. Basically sums all the basics, maybe easy for us computer people though.
By Stefano S
•Dec 10, 2019
I like this course I have learned a lot and it was very informative especially for someone with not a lot of knowledge in this.
By Tony H
•Oct 20, 2019
This course needs for my knowledge to prepare IT field job. I love to learn it due to troubleshoot, deal with customer services
By Christopher A
•Feb 12, 2019
Good beginner course in learning about the IT world! Goes in depth with specifics and also breaks it down to better understand.
By Ruslan S
•Jul 2, 2018
Nice! Charismatic and friendly speakers.Really useful information.Many interesting opinions and talks about personal experience
By Jeffrey S
•Feb 21, 2018
It was a very thorough course. I am VERY impressed that linux was touched on so early!!! Excellent certification program so far
By Ramon P R
•Jun 30, 2025
An amazing course, engaging, fun, with real world experience and awesome instructors! A lot of knowledge and 100% recommended.
By Dourari A
•May 31, 2025
Very Straighforward course i really liked it and i wanna thank all the special people that managed to create this masterpiece.
By Adam K M
•Oct 1, 2024
This course is grate at explaining the things that are somewhat difficult to explain as well as very interesting and engaging.
By Carson
•Jul 26, 2024
A very good introduction to IT that explains the fundamental areas of the field in an easily understandable way for beginners.
By Rhoda O O
•Jul 24, 2024
The content of this course is really rich. I recommend it to anyone who is looking for in-depth knowledge in Technical Support
By Jessica G
•Mar 15, 2024
This course is extremely helpful and gives insight into the real-world experiences. I've enjoyed my time learning all of this.
By Nyv M M
•Aug 29, 2023
Nice introduction. Gave me enough motivation to continue with the next courses and reinforced my desire to gain new IT skills.
By Felix Z
•Aug 28, 2023
This course helped me get a better understanding of the IT world. It helped in a way that was enjoyable and easy to understand