A great starter course for beginning IT professionals and a great refresher for those getting their feet back in the IT door.

I've learned a ton more than what I thought I knew, this is a great course and would recommend it to anyone interested in IT.

Excellent. I am learning so much. I'm 55 and only used a mac. In a short time I am understanding the other OS. Thanks Google.

Love the course! Love the way the material is discussed in its simplest form. Looking forward to learning as much as possible

This course is really great. It is so engaging and the information is easy to follow i can't wait to move to the next section

Quite an extensive introduction to IT.(Nice Job!) This course has helped me regain the belief that I am capable of learning.

It's a very informative course that shows you the world of computers and teaches you the information in a easy and smart way.

The instructor the actual meaning of technical support fundamentals very glad to have a chance to listen the classes from him

Thanks for Coursera and Syrian youth assembly to give me the opportunity to participate in this program ,

Highly appreciated !

This course really awesome in giving the foundation knowledge. Instructors are really great in explaining . Thank You Google

It is a refresher to those who has been working in IT and a good beginner course to those who haven't worked in IT yesterday.

What a fun experience learning I.T. The videos were of great quality and the courses were easy to follow.

Thank you, Google!

It's been great so far! Can't wait until tomorrow to dive into my next course, & thanks Google for the education opportunity.

Its very easy to grasp even if you have a hard time learning. If you aren't college level this is a great way to get going!

So informative and I love the modules that give real live speakers and situations. The lab well very phone and helpful also.

Simple course with good info. I'm experienced with most of this material but it's a good starting point for beginners in IT.

It' s very good course and its content and expertise also great for those who become a expert of IT field. Thanks to Google.

The material covered was enlightening as it covered meaningful aspects to provide technical support in real world scenarios.

exceptional course! wonderful instructors, well thought out content and approach to helping the user learn what's necessary.

finally I have completed my Technical support fundamentals course with the help of coursera's team and teachers thanks a lot

I found this very insightful, and a great stepping stone into the world of IT. I for one can hardly wait to dive in further!

This course prepares those who are seeking to learn how to troubleshoot and understand the basics of information technology.

A bit slow for me time to time, but fortunately there is a choice to increase the speed, so I did it in 1.25 and 1.5 either.

Thank you for this opportunity! Through this course I finally had the chance to make the first steps in IT field. Thank you!

The explanations are easy to understand, short, concise, and clear. The curriculum or path given is also good and sequenced.