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    Back to Technical Support Fundamentals

    Learner Reviews & Feedback for Technical Support Fundamentals by Google

    Filled StarFilled StarFilled StarFilled StarFilled Star
    4.8
    stars
    158,986 ratings

    About the Course

    In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information
    Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety
    of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able
    to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer
    ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are crea...
    ...

    Top reviews

    AH

    Oct 3, 2018

    Filled StarFilled StarFilled StarFilled StarFilled Star

    Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!

    HW

    Nov 29, 2020

    Filled StarFilled StarFilled StarFilled StarFilled Star

    I loved learning about the basics and fundamentals of IT, and I hope to continue learning about the industry in more depth! The course was wonderfully formatted for easy understanding and completion.

    Filter by:

    6401 - 6425 of 10,000 Reviews for Technical Support Fundamentals

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    By Jesus H O

    •

    May 13, 2021

    El curso es excelente, detalla muy bien todo lo que uno encuentra día a día en el campo de las tecnologías de la información

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    By Jason C

    •

    May 8, 2021

    I some of the supplemental readings earlier on weren't Wikipedia articles . It made it confusing what part I should focus on

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    By Robert M

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    Apr 29, 2021

    It was very user friendly and encouraged me to want to know more. I became less afraid of tech and want to know and do more.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Bengula J

    •

    Apr 24, 2021

    Thanks to the commonwealth of learning, Google, and Coursera for putting up this practical and insightful IT support course.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Jessica T

    •

    Apr 7, 2021

    Very good course for entry level knowledge of IT fundamentals. Would recommend to anyone looking to learn more regarding IT.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Megan S

    •

    Mar 22, 2021

    I enjoyed this course however, I'm not sure what happened on my quiz. I don't think all the numbers in the chart were there.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Andrew S

    •

    Mar 19, 2021

    I learned a ton! Very good introduction to the IT world and left me excited to learn more through the rest of the 5 courses.

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    By NOVITA A

    •

    Feb 22, 2021

    good course. just in one course i can learn about troubleshooting, customer service, software hardware, networking and etc.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Hardik Z

    •

    Jan 30, 2021

    One of the Best course !! It starts from scratch for students to learn every fundamental that they need to use in Daily life

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    By Kenxy V

    •

    Dec 26, 2020

    This training is really great. The facilitators messages about their endeavor into IT is highly overwhelming and propelling.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By john r

    •

    Dec 18, 2020

    I really enjoyed this course content and all of the instructors, it made me want to keep going and finish the whole program.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Farina J G

    •

    Dec 4, 2020

    Un curso maravilloso! Da información actualizada con contenidos fáciles de aprender y reforzados con evaluaciones sumativas.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Nadini R

    •

    Oct 27, 2020

    This course is great..I am looking forward to do other courses as well.

    Thank you Google and all the instructors taught us..

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By C. S

    •

    Sep 24, 2020

    Great for a refresher and if you berely getting your feet wet it gives you more than enough information to get you going. :)

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Latifat L

    •

    Aug 17, 2020

    I really learnt what I used to think was difficult. All thanks to Coursera for giving me the previlege to acquire new skills

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Adamu s

    •

    Aug 9, 2020

    The is very interesting,I enjoyed every session of the course. I can get a certificate for the technical support fundamental

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Deleted A

    •

    Jul 28, 2020

    Its was a convenient way to learn tech support. I feel like I gained much knowledge without stessing myself over. I tried IT

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Jebora B

    •

    Jul 28, 2020

    This is the first step but not the last step in advancing my skills and knowledge this was a good beginner course thank you.

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    By Jigme W

    •

    Jul 24, 2020

    I learned a lot beyond my expectation. Thank you all to all lectures of Technical Support Fundamentals.

    Thank you once again.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Thainara G d A

    •

    Jul 20, 2020

    O curso é ótimo !! E o certificado pelo Google tem uma grande importância nas seleções para o mercado de trabalho.

    Obrigada.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By qasim s

    •

    Jul 10, 2020

    this course is awesome. i highly recommend it for beginners who are dreaming about it field as a first place to get started.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Kele M

    •

    Jun 26, 2020

    This taught me a lot I didn't know that much about computers. I'm always looking forward to learning new things and growing.

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    By sanjay T h 8 d

    •

    Jun 24, 2020

    I learned so much information about it software and hard ware and operating systems and much more thank you so much coursera

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Wendy Y

    •

    Jun 9, 2020

    I have learned so much and I feel like I am learning a secret skill. I am really enjoying myself. I cannot wait to continue.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By MD F H

    •

    Jun 8, 2020

    Passionate about IT this course understand me to learn more about Techical support fundamental, Thank you Google & coursera.

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