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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
158,631 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AW

May 27, 2023

Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.

SS

May 3, 2020

It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.

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6701 - 6725 of 10,000 Reviews for Technical Support Fundamentals

By Casey P

Apr 17, 2020

Really fun and engaging crash course in tech support fundamentals. I'm excited to move onto the next step with Coursera.

By Attapol K

Apr 5, 2020

I hope that this course will be more develop in my IT skill in the future. I will try to more learning in other courses.

By Deleted A

Mar 30, 2020

Very good introductory course to technical support. Well presented and organized with appropriate quizzes along the way.

By James P

Mar 17, 2020

It was very enjoyable and definitely touched on the basics that I needed to keep me interested and going in this course!

By Lauren D

Mar 12, 2020

This was a very educational experience and I am so glad I took the time to learn more about technology and how it works.

By Kevin R

Mar 9, 2020

This course was amazing! It was well paced, easy to understand, and helped bolster my confidence in learning new skills!

By Duane C

Jan 1, 2020

This program is exciting, fun and yes challenging at times. I feel my footing grow an look forward to our future growth.

By Nithin G K

Dec 1, 2019

The fundamental from a very scratch are being described here.Take this course you will definetly find it worth your fee.

By Damion B

Jun 30, 2019

Speechless, I would like to learn how to design the back-end staff like the web application and remote virtual machine.

By Deleted A

Mar 28, 2019

Very well course for the newcomers to It world.It's a little boring the presentantions from experts but very intersting.

By Rachel B

Dec 20, 2018

Very concise and inviting for all levels - either a beginning tutorial, or a quick refresher. Captivating and engaging!

By Adrian F

Aug 6, 2018

Loved the format for this course! I highly recommend taking Google's IT course compared to going to traditional college!

By Umar A B

Apr 8, 2018

one of the best and easiest way to learn about how technology evolve and how computer calculate , store and process data

By Richard W N

Mar 29, 2018

Excellent beginning course for the IT Support Professional Certification program. Good information and fantastic tools.

By David G

Mar 4, 2018

This course is well done and teaches the basics and beyond for new, hopeful and established members of the IT community.

By Arturo I A C

Mar 25, 2025

Los contenidos son muy buenos, las explicaciones sencillas y los laboratorios que complementan las clases son perfectos

By Muhammad H

Sep 5, 2024

i am feeling very happy after completing this course. thanks to all of my instructors who teach me during this course.

By Pedro S

Aug 3, 2024

It's a worthwhile experience, made concept i thought to be difficult easy. now i cant wait to dive into the world of IT

By Olatayo P

Nov 3, 2023

Its been a whole new amazing experience for me and trust me its worth every effort put in! Thank you for the privilege.

By Freddy M

Sep 6, 2023

Muy agradecido con todo el equipo de capacitadores de Google por compartir su conocimiento y experiencia en este curso.

By Wasiu A A

Jun 8, 2023

The course is informative and highly educative. I will recommend it for anyone wanting to build capacity in IT support.

By Anil A C

Jun 1, 2023

it was one of the most straight forward course i have ever taken, it is easy and friendly interaction with the lectures

By Amy P

May 27, 2023

This is a good course with great information on fundamentals. I appreciated learning such a broad range of information.

By Vitaliy G

Apr 13, 2023

This course offers a fundamental knowledge about IT support specialist. That is only trampoline to start in field o IT.

By Stephen B

Mar 24, 2023

Great course well worth the investment. Very polished and professional. Everything you'd expect from Google and More!!