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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
158,631 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AW

May 27, 2023

Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.

SS

May 3, 2020

It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.

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6776 - 6800 of 10,000 Reviews for Technical Support Fundamentals

By Nikhita M

Jun 12, 2020

very interesting and well explained by the professionals, easy to grasp & the assignments make it even more interesting

By Corey A

Jun 5, 2020

It was a good course with a lot of basic information to get started in the IT field. I look forward to the next course.

By Veronica R

Jun 1, 2020

I know very little about IT support and technology in general and this was an excellent introduction to the world of IT

By LAKSHMI S H S

May 20, 2020

Thank you soo much for the course and I wish many other people like me ,willing to learn gain a lot through this course

By Anuj J

May 19, 2020

This course is very good and i learned lot of things that i didn't know. Thanks Google and Coursera for this knowledge.

By C D

May 13, 2020

I have enjoyed how organized and detailed the course has been and look foward to star on the next parts of this course.

By Paul M

May 11, 2020

A very enjoyable and valuable course. Very well presented with a lot of preparation evident in the content and approach

By Shivam P

May 6, 2020

It was a wonderful experience to learn and also like the way experts teaches and uses different platforms for practice.

By Joseph U

Feb 21, 2020

The course was very interactive and well simplified for even people with little or no prior IT knowledge or experience.

By francis D

Jan 25, 2020

This Course is great. it covers a lot of information needed for a someone interested in I.T. it is a foundation course.

By Kelly O

Dec 10, 2019

Super impressed with the quality of content and how much I have learnt. Thank you Google, my employer's would be proud.

By Kushal V D

Dec 6, 2019

Thank you so much Coursera for giving me this amazing opportunity to study Technical Support Fundamentals i love it😊😍

By Manjunath H

Mar 3, 2018

FELT GOOD AND IT'S EASY TO GET EVERYTHING THE OVERALL ASSEMBLED COURSE IT AWESOME, AND A NEW USER CAN EASILY UNDERSTAND

By Christopher M

Feb 6, 2018

Course is well done. If you have questions or issues, the discussion forums usually have clarification and suggestions.

By Jamshaid A

Nov 17, 2024

It's the best course to learn about the basics of IT. I really enjoyed through out my learn experience in this course.

By isaiah p

May 24, 2024

I learned a lot of information and I'm glad I took it. Now I know I want to keep studying in the field of IT industry.

By alden m

Oct 5, 2023

I enjoy every topic in this course. From the computer and its parts to troubleshooting and interaction with the users.

By jose h

Apr 30, 2023

I loved the course's super excellent way of learning. Everyone made it easy and fun to learn this super helpful topic.

By Lisa R

Apr 18, 2023

It was a wounderful experienc despite personal issues. I am greatful that I had the opportunity to complete it. Thanks

By Imari T

Apr 15, 2023

This was a good course. I really liked that i was able to come back to it and still access everything for a refresher.

By Minindu B

Mar 21, 2023

This is an amazing course. This course helped me to do more things just like how to face an interview and more things.

By Mewmew 2

Mar 10, 2023

Love this course some of it was scary with certain information and some definitely gave me the motivation to continue.

By Cheryl J

Feb 15, 2023

This was an excellent overview of IT Support. The scope and depth were very appropriate for an introduction/refresher.

By Rob W

Feb 2, 2023

Great introduction. It held my attention and the instructors were engaging and informative.

I'm ready to keep going!

RJW

By Omer F E

Dec 8, 2022

These courses are pretty good in starting to understand what you want to do and what you will face with in the future.