AW
May 27, 2023
Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.
SS
May 3, 2020
It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.
By Sabrina M
•Nov 23, 2019
excellent. It was nice to see an assortment of every-day Googlers discussing the topics on these instructional videos.
By Muhammad H
•Nov 6, 2019
So far so good.. looking forward to complete the specialization.. The standard of the course is just simply so high..!
By Katie H
•Oct 12, 2019
Although already employed in IT, this was a good refresher and filled in some things I had not learned over the years.
By Miles B
•Sep 11, 2019
Come on give us more although what happened to Rob Clifton, and I'm a program manager at Google. course on interview
By Janeem M G
•Aug 12, 2018
Great way to introduce new learners to the field of IT. Instructors are awesome and i enjoyed the coursework thus far.
By Liz D
•Apr 7, 2018
Fun, exciting, and super-informative!! Wonderful, personable, approachable-seeming instructors!! Great job, Google!!
By Tamirat A
•Feb 20, 2018
Its good to know the basics of IT support in such brief & concise way. Thank you presenters & keep up the good work!!!
By Panama P
•Jan 31, 2018
Very informative and easy to understand. I highly recommend this to anyone that wants to know about Technical Support.
By Brent S R
•Jan 25, 2018
Very interactive. Feels like you have a teacher and everything is explained very well adn easy to grasp. It's awesome!
By Nick C
•Mar 4, 2025
very interesting and engaging. Made me feel encouraged and confident in my ability to tackle the rest of the courses!
By Layla J
•Feb 1, 2025
This course was a wonderful introduction to IT support. It made me feel like my goals and aspirations are attainable!
By Zoe Z
•Aug 30, 2024
Lots of clear videos, visuals glossaries. A nice overview of the industry for people getting started in Tech support.
By Paul J
•Nov 18, 2023
i really enjoyed the class and tlearned alot of new things and hope in the future to get in torch. Thanks google team
By Steven P
•Sep 13, 2023
I like it, I learned the foundations, I have learned in the past but its been so long that this was a good refresher.
By Ester D P
•Aug 6, 2023
Un curso super interesante para los que nos iniciamos en internet y todo el funcionamiento de sus redes y componentes
By Rizwan U H
•Jul 30, 2023
An Amazing course from best professionals. Thanks Coursera, Google and IRM for providing such an innovative platform.
By Anthony m
•Jun 29, 2023
Has help me to appreciate more on how technology has advanced and learn a lot about troubleshooting. Thank you Google
By Dimitrios D
•Apr 10, 2023
Just started my courses. The teaching method looks so easy and understandable
Exceptional job gentlemen !!!
Thank you
By Suthirak P
•Feb 8, 2023
Introduce you to a lot of the basic of IT. The video production is high as well. Really fun to go through the course.
By Zamir Q
•Feb 8, 2023
this course taught me to think like google. I learned how to act and behave like a primary IT professional. thank you
By Skyler E
•Oct 16, 2022
Nice intro for IT, good basis for terminology alongside good foundation to expand upon the complex subjects further.
By Luis A
•Oct 11, 2022
Helped me understand the foundations of a coumputer architecture and give an overview of the technical support role.
By Macedo J
•Aug 18, 2022
Ótimo curso para imergir na tecnologia da informação. Somente acessando você terá a sensação que eu senti ao praticar
By Sabbar B Z E
•Aug 1, 2022
(Google IT Support Professional Certificate)
It requires time, dedication, and commitment, It was worth it...Excellent
By cyril c g
•Aug 1, 2022
This course is very inhteresting and i can say i have the basics of all the it courses out there through this coursse