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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
158,631 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AW

May 27, 2023

Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.

SS

May 3, 2020

It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.

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6876 - 6900 of 10,000 Reviews for Technical Support Fundamentals

By Daphne K

Jul 23, 2022

Very infomative and motivational. Best take away was I may not know all of the answers but I am excited to find them.

By Amaan M

May 6, 2022

It's really very nice course and very helpfull to students and any one who want a growth and change in their career.

By Trinh A N

Apr 25, 2022

Great course! Highly recommend this for anyone who is interested in learning about how computers and IT support work.

By diallo a

Mar 31, 2022

I really love this course. I have learned very useful things about binary code, customer service, troublshooting, ...

By Atila S

Feb 21, 2022

Thought it would be hard, really motivating to see how easy it was. Good intro topics to begin with, nice work team!!

By Abdula A

Feb 20, 2022

If you are looking for a career in IT: take it. Do not pass it. Learn something new for you to grow just like a tree.

By nicholas a r

Jan 25, 2022

i thought the course tought me alot more about general computing information and has me interested in learning more.

By Christian P

Nov 20, 2021

Very informative. I enjoy all the little quizzes and assignments at the end f each section. Really keeps you engaged.

By Imahri G

Oct 19, 2021

It was a really good course with excellent fundamentals and a wide variety of information to learn and level up from.

By Candace P

Sep 19, 2021

I'm grateful Google has created this course to help me further my knowledge and pursuits within the IT Support Field.

By Francisco G B

Aug 31, 2021

Even having a soft computer background, the course was interesting and I'm very looking forward for the next modules!

By Christopher M

Aug 26, 2021

A really engaging group of people and excellent lessons made getting through this material a pretty great experience.

By Florin P

Aug 1, 2021

I had a great time during this course. I found the information very useful and presented in a clean and friendly way.

By Sayed A

May 14, 2021

It was a very great experience as I have learnt more than I thought I would. Thank you very much for the opportunity.

By Stella I

May 5, 2021

Great course. The Tutors were awesome. This foundational course has motivated me to further the entire course levels.

By Brandon S

Apr 27, 2021

What a great way to get your first baby step inside the world of IT great stepping stone to understanding the basics.

By Yassine H

Jan 21, 2021

very good course that will help you understand the world of it more and get the basic fundamentals to get you started

By Jacob R

Dec 21, 2020

I went from zero knowledge to a great hardware and software foundation just by completing this course. Life-changing!

By Steven Y C

Dec 19, 2020

The course is a great introduction to what IT is and gives you an idea about which area of IT you may wish to pursue.

By Nayan K R

Dec 13, 2020

As it is a course from Google, the expectation was high and that was nailed excellently. But it should be more broad!

By Blaine B

Nov 13, 2020

Very good introduction to the IT field, interesting and concise enough to keep me interested and eager to learn more.

By John U D

Nov 9, 2020

Best Course Ever. Thank you very much for all the Google Team involved in this course. Thank you very much. Thank you

By Kendall S

Nov 5, 2020

This is a good course for learning the basics of computer technology. It builds up your curiosity for future courses.

By Eduardo j G R

Oct 24, 2020

Es muy útil para las personas que estan pensando en tomar una carrera relacionada a las tecnologías de la información

By Matthew W

Oct 17, 2020

Excellent introduction to IT and customer support. The instructors are all engaging and dynamic. The labs are useful.