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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
158,631 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AW

May 27, 2023

Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.

SS

May 3, 2020

It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.

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6951 - 6975 of 10,000 Reviews for Technical Support Fundamentals

By Alex L S

Jun 18, 2022

I'm very satisfied about this course, it provides me many basic skills in IT and clarify my mind about the IT world.

By Marlon R

May 30, 2022

Melhor curso de IT Support que eu tive a oportunidade de desfrutar! Adorei e quero continuar no curso, caso consiga.

By Nicholas L

Apr 16, 2022

This is the greatest kind of learning I have ever seen. Very informative go at your own pace and I'm learning a lot!

By Mario J P

Apr 16, 2022

Muy Buen Curso, Super interesante Te Enseña Desde lo mas basico. No tenia Conocimiento sobre los componentes, redes.

By Anthony C

Apr 15, 2022

Learned everything I need to know, and the content was done in a very consumable format that was easy to understand.

By Marc W

Apr 8, 2022

I loved it. Even for a "old guy" who ´s since 20 years in that business, I learnd so much and refreshed many things

By Silvia C

Mar 27, 2022

Excellent program to become familiar with the world of technology and some of the programs most used by consumers...

By David D

Mar 27, 2022

I enjoyed taking this certification course and will continue on to the next one until i complete them all.

Thank You!

By JAYKUMAR D P

Mar 11, 2022

I have learned so much in this course. It was amazing course. Thank You Google And coursera for this amazing course.

By Ajan T

Mar 10, 2022

I'm very glad to be a part of the Technical Support Fundamentals Course Completion.

Thanks for the financial support.

By josue

Jan 27, 2022

This has been a very interesting first course. I learned a lot I didn't know about It and I'm excited to learn more.

By Oscar T

Jan 3, 2022

I had plenty of fun and hard work put into learning the role of an IT worker can do and hope to continue my journey.

By Robert C

Aug 17, 2021

Great overview of the components to IT Support. Good instructors that made understanding the course material easier.

By Ahsanul I

Jul 20, 2021

It has been a nice experience learning about the basic elements and terminologies about a computer. I enjoyed a lot.

By Daniel M B

Jul 18, 2021

The course is great and filled with lots of helpful resources, the tutors are awesome as well, thumbs up to you guys

By Anne E

Jul 14, 2021

Really enjoyed this course. Was a fantastic introduction to IT, and I am looking forward to starting my next course.

By Stephanie V

Jun 30, 2021

Thank you so much for the tools, the information, the learning and the advices you brought to this course!

Blessings!

By Alexandra C

May 22, 2021

very interesting course. I have learned so far a lot with just the fundamentals of IT. I am excited to keep learning

By Bhavya K G

Apr 28, 2021

There should be some live event where we can also share the information what we learn and in perks Work with Google.

By Nathan M

Apr 8, 2021

Very accessible and the information was presented in a way that was conducive to learning and retention. Well done!

By Tatyana M

Apr 6, 2021

Really great at teaching and deeply explaining important aspects of skills needed to become an IT support specialist

By Priscilla O

Mar 24, 2021

I basically knew much of the course already but this was a good refresher. Looking forward to a higher level of IT.

By Akeeal M

Feb 25, 2021

Great course to get you started into IT Support as it looks like it's one of the footsteps to get into the industry.

By VIXXstuck

Jan 28, 2021

This course is EXTREMELY helpful and I love how it doesn't penalize you for any mistakes like the CompTIA cert test.

By sabry s

Jan 10, 2021

a superb basic course for someone completely new to IT. great platform to jump off for the rest of the certification