AW
May 27, 2023
Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.
SS
May 3, 2020
It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.
By Carlos S
ā¢May 9, 2021
So far everything is excellent, I am very happy and motivated to continue learning, the instructors are excellent.
By Riley J W
ā¢May 1, 2021
I can't wait to start working with you guys more and I look foreword to working at google even if I need teaching.
By Brian D T
ā¢Apr 20, 2021
I enjoyed this course. It was pretty easy and I knew a lot of it. I am ready to get to some more advance concepts.
By Jesus C
ā¢Apr 17, 2021
Super informational! Great way to start to get into the IT field! I enjoyed it a lot and can't wait to learn more!
By Rafael
ā¢Apr 16, 2021
Todo lo necesario para aprender de cero ser un helpdesk de nivel uno o dos dependiendo del producto que se maneje.
By Joe R
ā¢Apr 3, 2021
This course covers the basics of the technologies that are used in IT support, including the interpersonal skills.
By fayƧal l
ā¢Apr 2, 2021
Great course! it allowed me to open my eyes to a new horizon of opportunities, thank you Coursera for the support.
By Dawn D
ā¢Mar 23, 2021
This was such an amazing adventure and i am so glad i took it. I would recommend it to anyone who wants to learn .
By jose g
ā¢Mar 17, 2021
All the steps and the process was great and the tools provided also I am so grateful to have known about Coursera,
By MOHD S
ā¢Mar 6, 2021
awesome course study material and flexibility of course, we call learn from anywhere in the work with coursera.org
By CAIZA C L J
ā¢Jan 24, 2021
Fue un curso bastante interesante, se repaso ciertos conceptos y temas que la verdad se pasa por alto el dia a dia
By DumƩ E
ā¢Jan 17, 2021
iT was an interested course i like it, for someone who don't have any experience an it i think it is a good start.
By Nicolas M
ā¢Jan 13, 2021
Very good ! good first start with all notions you need. Perfect for real beginner , really nice for intermediate !
By Yasmin K
ā¢Dec 27, 2020
it was challenging but eye opening and confirmed my want to pursue a career in IT and possibly a software engineer
By Ashley F
ā¢Dec 24, 2020
Coming from a non-tech background, I can say that this course is amazing! I really feel like I have learned a ton!
By Sergio B
ā¢Nov 20, 2020
The Course was straight forward and easy to understand, which made quizzes and and practices comfortable and easy.
By Aniket B
ā¢Nov 7, 2020
it was reallya great course an a course which contains a lumsum amout of t
knowledge , thank you for this knowledge
By Curtis W
ā¢Nov 4, 2020
Great instructors, easy to follow, great modules, great quizzes. Great inspiration. Very positive and encouraging!
By Roderick V
ā¢Oct 31, 2020
This is very interesting activity specially in accessing the laboratory. Than you very much for the opportunity...
By Kristoffer K
ā¢Oct 25, 2020
It was a great course, learnt a wide range of things. From building a computer to how to prepare for an interview.
By ANA C G D S
ā¢Oct 7, 2020
in this course i learned topic very importants for costumer service in IT support, thank you for this opportunity
By Vanessa D O
ā¢Sep 21, 2020
Ćtimo curso, aprendi muito sobre os fundamentos e consegui colocar na pratica sem dificuldades ! Perfeito mesmo!!!
By Daniel Meoli
ā¢Sep 17, 2020
I really enjoyed the labs! Thank you for the opportunity to change my quality of life, I am excited to learn more!
By Rynxes M
ā¢Sep 13, 2020
Good course for those that know nothing about the field of IT and are interested in discovering a new career path.
By Sulaiman A
ā¢Sep 11, 2020
Very informative and clear.
I'd defiantly recommend this course to get the basics of technical support Fundamentals