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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
161,244 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AD

Apr 8, 2020

Well made and simple to understand, had previous experience and it was dead on. Great for beginners and a great refresher for people trying to get a cert for their resume or to expand their knowledge.

HW

Nov 29, 2020

I loved learning about the basics and fundamentals of IT, and I hope to continue learning about the industry in more depth! The course was wonderfully formatted for easy understanding and completion.

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7351 - 7375 of 10,000 Reviews for Technical Support Fundamentals

By Muhammad F B M G

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Oct 23, 2020

At last, my 2nd certificate from Google and Coursera. Thank you for the superb course. Looking forward for more.

By David B

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Oct 10, 2020

The videos are interesting and straight forward. This has been a great way to be introduced to IT fundamentals.

By Lewis B

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Sep 29, 2020

Thank you to everyone who contributed their time to make this course possible. Looking forward to the next step.

By Afewerki F

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Sep 21, 2020

I was fun to take this course, great courses with a wonderful instructor. I'm planning to take the next courses.

By Juan C A M

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Sep 21, 2020

This course is fundamental but introduce you to an awesome world and challenge you to keep in the learning path.

By Kudol L

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Sep 16, 2020

Very informative. Felt like this course opened a new door for me. I cannot wait for moving on to the next course

By Evin H

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Sep 3, 2020

A very thorough course. If you already have a lot of base knowledge in computers, this class should be a breeze.

By Ramon I

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Aug 17, 2020

I really liked the course as it is, although I knew a few things taught here, I think this is nice to begin with

By Harland H

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Aug 3, 2020

this feels like it was a great decision now its all about finishing it all and getting to start a great career!

By Sweta S

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Jul 29, 2020

I really liked this course. I learned many things in this course. I thanks our trainers for teaching us so much.

By RUBANRAJ M

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Jul 25, 2020

Learned many new tech things.Gained knowledge about all Technical Support Fundamentals.Just Awesome!!! Course...

By MOHAMMED M

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Jul 1, 2020

The course was awesome and I learned a lot. IT HAS OPENED MY PASSION TO IT . And I really eager to to learn more

By Ravi N

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Jun 3, 2020

it's such a cool and amazing course i saw during my career. nice videos as well as nice persons who teach to us.

By Willians A

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May 15, 2020

Embora seja apenas um capítulo de introdução a TI, gostei muito das vídeo aulas com cada profissional do Google.

By VIRADIA H C

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May 9, 2020

This course is very helpful for students and any others. With help of this course they can understand what is IT

By Juan C

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Mar 31, 2020

great way to learn the basics and open the door to IT, So many questions answered this is a great place to start

By Joseph H

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Mar 11, 2020

I really enjoyed this course due to the clear and concise instructions from the instructors and course material.

By ANUJ K Y

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Mar 8, 2020

Love the work of faculty and teachers as well especially week six lectures very important great job to everyone.

By Julio V

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Mar 1, 2020

Exceptional foundational information! The labs were my favorite and gave me a visual of what I was working with!

By temitope j o

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Jan 13, 2020

this course really offered a great insight into the real technical IT support. i'm grateful for the opportunity.

By Brandon S

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Sep 2, 2019

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but I still felt like I learned some things here

By Chandan K

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Jun 17, 2019

I really fall in love with online courses learning program.

I will enroll again after a month for another course.

By Serhii P

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Feb 27, 2019

Wide range of fundamentals were included to this course. It is a good "launchpad" for those who starts learning.

By Aaron P

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Feb 26, 2019

Excellent introduction in the IT field to know the ins and outs of all the information you will need to succeed.

By Denise N

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Feb 12, 2019

This was a very interesting course :) I have really enjoyed taking this one and looking forward to the next 5 :)