• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online DegreeExplore Bachelor’s & Master’s degrees
  • MasterTrack™Earn credit towards a Master’s degree
  • University CertificatesAdvance your career with graduate-level learning
Careers
  • Log In
  • Join for Free
    Coursera
    Chevron Left
    Back to Technical Support Fundamentals

    Learner Reviews & Feedback for Technical Support Fundamentals by Google

    Filled StarFilled StarFilled StarFilled StarFilled Star
    4.8
    stars
    158,986 ratings

    About the Course

    In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information
    Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety
    of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able
    to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer
    ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are crea...
    ...

    Top reviews

    AH

    Oct 3, 2018

    Filled StarFilled StarFilled StarFilled StarFilled Star

    Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!

    HW

    Nov 29, 2020

    Filled StarFilled StarFilled StarFilled StarFilled Star

    I loved learning about the basics and fundamentals of IT, and I hope to continue learning about the industry in more depth! The course was wonderfully formatted for easy understanding and completion.

    Filter by:

    7551 - 7575 of 10,000 Reviews for Technical Support Fundamentals

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Abdullah M a i

    •

    Jul 26, 2023

    the course is very good but my passport expair date

    what can i do im from yemen in my country is civilin war

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By James

    •

    Jul 22, 2023

    its a mind blowing experience to understand the structure of the fundamentals of what makes a computer work,

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Nelson G G C

    •

    Jul 15, 2023

    Excelente contenido, el material y la preparación de los instructores hacen muy facil apropiar el contenido.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Arina S

    •

    May 26, 2023

    Overall, the course seems to provide a good foundation for understanding and applying IT support principles.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Daniel S

    •

    May 10, 2023

    Great course so far, going fairly quickly as it's short, concise and to the point. But still very in depth.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Cody A

    •

    Apr 24, 2023

    Great course for learning the basics and getting you familiar with all the important concepts of IT support.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By nicholas m

    •

    Apr 15, 2023

    I enjoyed the course and learned a lot.I am excited about the future courses and what they have to offer.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Jeff N

    •

    Jan 21, 2023

    This is the best Technical Support course. Very descriptive and concise information delivered timely. Wow!!

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Haniya K K

    •

    Dec 31, 2022

    Amazing completely loved the teaching method especially the roleplays in the last course were very effective

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By William L

    •

    Dec 7, 2022

    an absolute must to get started in the IT world!

    Wish more employers would appreciate the value of this cert!

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Joshua F

    •

    Nov 1, 2022

    A very informative course, I highly recommend for anyone thinking about transitioning to a new career in IT.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Assem E O E

    •

    Oct 15, 2022

    Excellent course and full of information for beginners to start their career in IT support. I recommend it.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Galvin V

    •

    Aug 23, 2022

    Thank you google / courera for this amazing course. It helped me a lot to learn more abou tIT fundamentals.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By MD Z H Z

    •

    Apr 18, 2022

    its a good fundamental course. For a beginner it is very essential to ibtroduce with the IT via this course.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Darren R C

    •

    Apr 16, 2022

    An excellent and well paced course. Essential for anyone considering a career as an IT Support Specialist.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Andrea P

    •

    Apr 9, 2022

    well-complied material, many opportunities for understandig (subtitel, written material, text slow motion)

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Steve W

    •

    Mar 27, 2022

    Great course! Looking forward to the next 4 and then earning my Google IT Support Professional Certificate!

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Donna G

    •

    Mar 11, 2022

    An easy to understand course with great info. I learned a lot and can't wait to continue to the next course.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Sergio R

    •

    Mar 5, 2022

    I learned new knowledge and skills, in Binary code, Customer Support, Linux and Troubleshoting situations.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Chelsi L

    •

    Feb 23, 2022

    Just the right amount of information at the right time. Perfect for those looking for a 101 on tech support.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Sunday M

    •

    Dec 21, 2021

    thanks google for the course, i can now confidently work on hardware maintenance and software installation.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By 2K19/CO/134 E S

    •

    Dec 10, 2021

    This course has really helped me to crack lot of of things I didn't know as Student of IT. Thanks so kindly.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Oluwole A

    •

    Dec 4, 2021

    Very Insighting for a beginner as it details all steps needed to get to an appreciable level in the career.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By César T

    •

    Dec 3, 2021

    I feel I can get back in the game. I'm very thankful and looking forward to keep learning. Excellent course.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Dwayne R

    •

    Oct 22, 2021

    The course was fun and worth the painstaking hours to learn the awesome features and terms of computer work.

    • Chevron Left
    • 1
    • ...
    • 298
    • 299
    • 300
    • 301
    • 302
    • 303
    • 304
    • 305
    • 306
    • 307
    • ...
    • 400
    • Chevron Right

    Coursera Footer

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok
    Coursera

    Welcome back

    ​
    Your password is hidden
    ​

    or

    New to Coursera?


    Having trouble logging in? Learner help center

    This site is protected by reCAPTCHA Enterprise and the Google Privacy Policy and Terms of Service apply.