Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety
of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able
to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer
● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are crea...
Top reviews
AH
Oct 3, 2018
Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!
HW
Nov 29, 2020
I loved learning about the basics and fundamentals of IT, and I hope to continue learning about the industry in more depth! The course was wonderfully formatted for easy understanding and completion.
7901 - 7925 of 10,000 Reviews for Technical Support Fundamentals
By Harshit S
•Apr 18, 2020
It is a course with unique learning modules included in it. Best examples are provided within the course.
By Jens N
•Apr 3, 2020
Very good course for a beginner learning the fundamentals or as a refresher for an experienced IT person.
By Cesar A M F
•Mar 31, 2020
Aprendí muchas cosas me emociono mucho el estar programando en PC virtuales sin haberlo hecho alguna vez.
By Alex N
•Mar 21, 2020
This course seems like it outlines the road ahead pretty well. I look forward to continuing my education.
By Felix a
•Feb 19, 2020
Highly insightful and very enlightening to the average mind on how IT technical support role can be done.
By thomas r
•Jan 18, 2020
The course was informative and interested. I wasn't bored and never felt like i was just being talked at.
By Victoria E D L C S
•Jan 12, 2020
I learned a lot in this course, but most importantly it created a curiosity in me to learn more about IT.
By Deleted A
•Oct 31, 2019
This has been a great beginner level course. So much so that I'm excited to dive deeper into the course.
By Connor M
•Oct 23, 2019
Fast paced and informative. If you apply yourself, this course can be quickly, but effectively completed.
By Emmanuel J
•Oct 11, 2019
Awesome and interesting module. From the start to finish is always engaging making you want to learn more
By Deleted A
•Oct 2, 2019
Some glitches with completed portions, you have to reload them sometimes. At least in the Chrome browser.
By Michelle M
•Mar 18, 2019
This is a great Introductory IT course. It has a lot of beneficial information and is easy to understand.
By LFTP
•Mar 14, 2019
Loved this course. Designed very well and I had fun doing it. Cant wait for my next course with you guys.
By Lance J
•Dec 20, 2018
The quality was outstanding, and having the modules split up into small chunks made it easily digestible.
By Luis V S
•Oct 29, 2018
This course is going to open a door a I was so long wishing for. I am so happy to reaching one of dreams
By Kevin P
•Mar 4, 2018
Overall I loved this course. It was great learning straight from the insights of actual experts for once.
By ARNALDO J A
•Feb 26, 2018
Awesome Course! I'm glad to be a part of this great community of IT learners. Thanks GOOGLE and COURSERA!
By Aaron M H
•Feb 12, 2018
I had a lot of fun. The labs sometimes took forever to update or grade. But it all worked out in the end.
By Miguel C
•Feb 1, 2018
This course was great. I enjoyed every topic. I'm looking forward to the remaining courses in this track.
By Al M
•Jan 23, 2018
I thought this course did a great job of introducing what IT support is. Each section was easy to follow.
By MARCOS I A R
•Mar 20, 2025
Ótimo curso, ajudará demais no meu estágio escolar, e também no estudo total sobre T.I. Gostei bastante.
By Jeraldinne
•Jan 24, 2025
Curso muy completo para iniciar en el área de la informática, totalmente recomendado si quieres empezar.
By Mohamed J A N
•Feb 25, 2024
It was amazing experience me, anyone trying to enter this field of study apply now don't miss the chance
By Salvador G
•Feb 25, 2024
I learned quite a bit. Loved the Interactive Labs and also the Quizzes that followed after every lesson.
By Humayun P K
•Jul 29, 2023
The course is well designed to understand the basics of IT support and I am excited for the next course.