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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
158,631 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

HW

Nov 29, 2020

I loved learning about the basics and fundamentals of IT, and I hope to continue learning about the industry in more depth! The course was wonderfully formatted for easy understanding and completion.

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8076 - 8100 of 10,000 Reviews for Technical Support Fundamentals

By Santiago P M

Apr 15, 2020

Very good at getting that first foot through the door when it comes to learning about the basics of IT.

By Stanislav S

Apr 13, 2020

Basic info about IT and computing, but if you have never learned it before, it will be helpful for you.

By Erick B

Feb 28, 2020

these classes are worth it ! even if you don't seek a career in I.T. its still fun to learn new things.

By Saleem M A

Feb 21, 2020

I loved this course from the way they explain the info to the diversity and background of the teachers.

By Alvaro H

Feb 17, 2020

Me gusto mucho este curso ya que se reforzaron las bases sobre conocimientos en tecnología informática.

By Muhammad R A

Jan 15, 2020

The course was very good designed, helpful, and informative!

Thanks Google, and Thanks Coursera so much!

By A. K

Jan 12, 2020

This course is a great start in the process of learning IT support! It makes you want to keep learning!

By DHARMENDRA A

Oct 21, 2019

Good for beginners and specially helpful for those who are looking for careers in IT Support. Thank you

By Ian S

Sep 20, 2019

Very cool program, and a great place to being if you know nothing... But you will if you finish this <3

By Lauren C

Sep 2, 2019

It is very informative and a great crash course to peak someones learning in many aspects of computing!

By Jimmy R

Oct 27, 2018

Great refresher for the things that I knew, and great learning tools for the things that I didn't know.

By Michelle M

Aug 25, 2018

This course offers an amazing opportunity for beginners to start their education in IT. Thanks Google!

By Don J

May 12, 2018

Very good overview and introduction of the skills and areas you will focus on for the IT support field.

By Timothy R

Mar 11, 2018

Great first look at the concepts to be covered in this course! Very insightful and engaging throughout.

By bill k

Feb 12, 2018

Very, very good course for someone who wants to learn the fundamentals of IT support and of a computer.

By Gilbert Z

Feb 3, 2018

Great information. I learned a lot and am excited to continue onto my career as an IT professional Tech

By Deleted A

Nov 20, 2024

It was a very interesting experience, and I believe I built a very strong foundation from this course.

By Evens

Aug 10, 2024

Very easy to understand. They explain everything in details for you to comprehend what you're learning

By Nathaniel S S

Feb 18, 2024

Understanding on how to troubleshoot hardware and software issues, providing a services to a customer.

By Mihir M

Jan 2, 2024

Very Useful, and great way of teaching and the source material they provide is excellent for learning.

By Moises S

Sep 25, 2023

this class was very informative and helps encourage people to continue their career and studies in I.T

By Brandy D

Sep 20, 2023

I have learned a lot, it helps me understand so many things and words related to IT, thank you so much

By Andra L J J

Sep 15, 2023

Google made the information easy to understand. Everything was really broken down to a beginner level.

By Crystal S

Sep 12, 2023

After taking this course, I became more certain in my choice to learn what someone in an IT role does.

By Brendan F

Jun 24, 2023

Great intro to IT or just computers in general if you don't know where to start I would recommend this