• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online DegreeExplore Bachelor’s & Master’s degrees
  • MasterTrack™Earn credit towards a Master’s degree
  • University CertificatesAdvance your career with graduate-level learning
Careers
  • Log In
  • Join for Free
    Coursera
    Chevron Left
    Back to Technical Support Fundamentals

    Learner Reviews & Feedback for Technical Support Fundamentals by Google

    Filled StarFilled StarFilled StarFilled StarFilled Star
    4.8
    stars
    158,986 ratings

    About the Course

    In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information
    Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety
    of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able
    to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer
    ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are crea...
    ...

    Top reviews

    AH

    Oct 3, 2018

    Filled StarFilled StarFilled StarFilled StarFilled Star

    Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!

    HW

    Nov 29, 2020

    Filled StarFilled StarFilled StarFilled StarFilled Star

    I loved learning about the basics and fundamentals of IT, and I hope to continue learning about the industry in more depth! The course was wonderfully formatted for easy understanding and completion.

    Filter by:

    8151 - 8175 of 10,000 Reviews for Technical Support Fundamentals

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Austin D

    •

    Nov 21, 2020

    I feel like this course is a great way to get someone started on the path to a career in the IT field.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Jo A a T

    •

    Nov 7, 2020

    ITS BEEN AMAZING!!!! ..I CANT WAIT FOR THE NEXT ONE!!!!...THANK YOU SO VERY MUCH FOR THE KNOWLEDGE...

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Aaron V

    •

    Nov 7, 2020

    Thank you so much google for providing courses like this to people who are interested in the IT field!

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Farhath M

    •

    Nov 2, 2020

    i learnt alot that i dont even know before i hope this course will help me build ma career in IT field

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Mzwakhe L

    •

    Oct 23, 2020

    I've learned a lot from this course and gain skills I could use at work to troubleshoot some problems.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Tanvir A

    •

    Oct 17, 2020

    It was a great experience for me from learning from some the amazing instructors that I have ever met!

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Oussama B

    •

    Oct 5, 2020

    Special thanks for the Google & Coursera and all the teachers, guests ..., for this amazing content <3

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Vishalkumar H M

    •

    Sep 20, 2020

    This is quite useful course, learning material provided is unique beginners can learn a lot from this.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Arnold B K

    •

    Sep 20, 2020

    Great course to learn all the fundamental tools and skills necessary to succeed in an IT Support role.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Carlos A

    •

    Sep 4, 2020

    This was an excellent course. Thank you very much for all your hard work putting this together for us.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Honest Z

    •

    Aug 29, 2020

    It was really an awesome time and well spent learning great and awesome skills. Thank you Google team.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Aniket P

    •

    Aug 27, 2020

    Amazing! A must for everyone who is looking for Computer Fundamentals or simply looking for knowledge.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Jay W

    •

    Aug 25, 2020

    This course is great. The lab environment can be a bit sluggish, but otherwise, it is amazing content!

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Gurpreet S

    •

    Aug 22, 2020

    The Instructors are quite impressive and teach the things with examples from real life. Feeling great!

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Pablo C P S

    •

    Aug 21, 2020

    Me encanto el curso, estoy seguro que lo aprendido me va a servir mucho en mi trabajo como Soporte TI.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Zakareia S

    •

    Aug 14, 2020

    wow, amazing work guys.

    I'm motivated and learned a lot, and will finish this professional certificate

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Chrissa S

    •

    Aug 7, 2020

    This course was a great introduction to the fundamentals of various aspects of technology and IT work.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Ryan D

    •

    Aug 2, 2020

    This is a great course for giving you a global idea of the fundamentals needed in the IT Support Role.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Erin E

    •

    Jul 16, 2020

    Everything was very informative and helped to teach me information I’ve never even experienced before!

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Abdullah A F

    •

    Jul 16, 2020

    One of the best course I ever did in Coursera. I really enjoyed this course. Thanks, Google & Coursera

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Alex A M

    •

    Jul 16, 2020

    Realmente interesante todo lo técnico para comenzar, y también la importancia del servicio al cliente.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Harrison S

    •

    Jul 15, 2020

    Great way to get started in understanding IT, even if support isn't the exact career you're going for.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Amir A

    •

    Jun 26, 2020

    This is awesome course which help me to enhance my skills with practical on hand as well as via theory

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Deleted A

    •

    Jun 13, 2020

    Thank you very much! Videos and detailed information most valuable, I am so excited! Thank you,

    Rosario

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Mark W

    •

    Jun 12, 2020

    I think that course 1 was a great help. It opened my eyes to some very simple and common sense things.

    • Chevron Left
    • 1
    • ...
    • 322
    • 323
    • 324
    • 325
    • 326
    • 327
    • 328
    • 329
    • 330
    • 331
    • ...
    • 400
    • Chevron Right

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok
    Coursera

    Welcome back

    ​
    Your password is hidden
    ​

    or

    New to Coursera?


    Having trouble logging in? Learner help center

    This site is protected by reCAPTCHA Enterprise and the Google Privacy Policy and Terms of Service apply.