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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
158,698 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

MS

Dec 24, 2022

I am satisfied with the course and the material that was presented. I liked the fact that the teachers were actually employees at Google and had firsthand knowledge of being an IT Support Specialist.

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

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8801 - 8825 of 10,000 Reviews for Technical Support Fundamentals

By Alexander G

Nov 24, 2019

Good anchor to get attention and clear some blind spots for those who are looking into the field

By Simon D A

Nov 10, 2019

It was refreshing to go over all these fundamentals in readiness for the exciting learning ahead

By Fernando G

Nov 1, 2019

Awesome, easy to use and understand basic IT concepts. Will Recommend to interested individuals.

By Salvador F V

Oct 22, 2019

it was awesome. I learned a lot, it definitely made me more interested to pursue a career in IT.

By Zak R

Sep 14, 2019

I enjoyed the course. The peanut butter and jelly test was surprisingly difficult but i had fun.

By Sol M G

Jul 12, 2019

The course platform is good. You will enjoy learning even if you have a little background in IT.

By Charles N

Jul 4, 2019

I enjoyed this course and have recommended it to several people wishing to make a career change.

By Johnathan R

Dec 15, 2018

I love this course, best experience and easy to understand. I’m glad my wife told me about this.

By Roxanne M

Aug 27, 2018

Great course. A series of short clips that are engaging, loaded with information, and fun facts.

By Alexandro d S s

Mar 7, 2018

Love taking this course, I have learned a lot, simple things does make the difference.

thank you.

By Ty'Shad S

Mar 2, 2018

This course was very informative and helpful with learning the fundamentals of IT Support tasks.

By Charlton P

Feb 16, 2018

Great beginner course! Looking forward to the next IT course in the IT Support Specialist series

By sevket y

Apr 13, 2025

This is really helpful to understand the IT enivronment. Thanks for all who have contributions.

By abdullah m

Oct 30, 2024

thank you for this interesting course . But is there a certificate for this part of the course?

By Joseph M

Oct 17, 2024

A very informative and helpful course for me and for those who are new or not familiar to tech.

By Roberto S L P

Apr 12, 2024

Excelent expirience, I encourage everyone to take this course to get started in the world of IT

By Monica

Feb 26, 2024

I learned so much information doing this course. Its been a great start to the new career goals

By srikanth

Sep 1, 2023

I liked this course content. This will surely help me to land my job in IT industry. Thank you.

By Tari M

Aug 9, 2023

Wonderful course. It was very easy to understand with lots of quality information. Thank You!!!

By Alexander T

Aug 8, 2023

Very good for beginners and people who have some experience with computers. Highly recommended!

By Luke N

Jul 15, 2023

A great, well-paced and fun introduction of the fundamentals. I'm excited for the next course.

By mkl m

Jun 25, 2023

Superb and excellent! Interactive and Fun. Hands-on and Practical Learning even via online mode

By AFAQ A

May 19, 2023

The course is really very good for beginners , Google made this course very easy and learnable.

By Percival F

May 15, 2023

One of the most comprehensive, concise and easy to follow course.. Thanks you Google form this

By EWENIKE E N

May 5, 2023

it was a wonderful time learning different skills and ways to be a good customer support person