Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
AR
Nov 13, 2020
El curso te permite iniciar en el mundo de el soporte TI al ofrecerte las herramientas y conocimientos esenciales que colocan las bases para trabajar como profesional del soporte TI. Gracias excelente
SA
Mar 12, 2022
I am very pleased to attend this course. I made a start in the field of IT with this course. Videos and texts are very clear, speakers are very good. Examples from real life are very useful to embody.
9226 - 9250 of 10,000 Reviews for Technical Support Fundamentals
By MOHIT P
ā¢Jun 8, 2020
That was a really enjoyable content Coursera makes the leaning easy and more understandable.
By Fidelis I
ā¢Jun 7, 2020
I have leaned the basic of IT support like computer networking and interaction with customers
By Saeedah M
ā¢May 17, 2020
I know this is just the fundamentals, but even during this pandemic, I'm eager to keep going.
By Herbert G
ā¢Apr 24, 2020
AWESOME!! Learning new things is always fun. Information that I can use and change my career.
By Alex L
ā¢Mar 29, 2020
Solid fundamentals. Clear, easy, and not intimidating at all. Really demystifies a lot of IT.
By Gaƫlle L V
ā¢Dec 25, 2019
Very good course about the basics of IT in general and IT support. Makes you hungry for more!
By Jhon C
ā¢Dec 24, 2019
I absolutely love it. I am amazed by the amount of quality knowledge embedded in this course.
By Jorge E P A
ā¢Dec 11, 2019
awesome!!, if you want to start, here is the path, bur don't settle take thw whole course ;-)
By R A
ā¢Oct 28, 2019
In a few words, this course really great for people who needs more knowledge about computers.
By Robert P
ā¢Jul 12, 2019
Great coarse some parts my seem a bit basic to some people depending on the experience level.
By CHARLES M
ā¢Jan 28, 2019
Must course for everyone as everyone need to learn about basic computer to survive in future.
By Kyle J
ā¢Dec 22, 2018
Very good introduction to a number of different IT topics. Easy to understand for beginners.
By Ashkan M
ā¢Jul 28, 2018
great into, i like how it gives you a little of each section and what to expect going forward
By Soha M
ā¢Mar 26, 2018
It was a very interesting course with a new vision of a technical support.
Thanks Google :)
By Brian J
ā¢Feb 27, 2018
So awesome to learn so much about the world of IT technical support. cant wait to keep going.
By Agustin O
ā¢Feb 19, 2018
The basics are great to start out with, makes you want to learn more and see where things go.
By Joshua O
ā¢Jan 23, 2018
Very good information to get a grasp on what I am going to be learning in the future classes.
By magicturtle
ā¢Sep 24, 2025
Thanks to this course I feel I have a sure footing to start my journey into the field of IT.
By Joshua C
ā¢Apr 4, 2025
Better than the A+ In my opinion. Much better for entry level techs looking to get certified
By Deleted A
ā¢Feb 4, 2025
well is everything we need for a technical support fundamentals and the tutors were so good.
By Tayo O
ā¢Nov 23, 2024
I found this course informative as it broadened my knowlegde on the things i thought i knew.
By Miguel H V
ā¢Oct 15, 2024
Excellent intro, it when over a lot of stuff I didn't know and made it feel very accessible.
By Nikki S
ā¢Jul 17, 2024
The course was very easy to follow and learn from! I have recommended this course to others.
By Timofii V
ā¢Jun 24, 2024
good course. I finished quickly because I skipped many of the videos, and just did the tests
By James L
ā¢Feb 7, 2024
I have a very basic knowledge of IT and this course taught me more than I expected to learn!