Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
HM
Dec 27, 2021
This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.
GM
Aug 18, 2023
A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.
9351 - 9375 of 10,000 Reviews for Technical Support Fundamentals
By Merry E W
•May 15, 2020
Provided a great deal of knowledge and skills!! Would continue to recommend this to others.
By Oni A J
•May 9, 2020
Its a great course and very helpful for those that want to move into IT Support as a career
By M O S B
•May 5, 2020
I got a great opportunity to learn a lot through highly professional instructors of Google.
By Dan R
•Apr 22, 2020
Great part 1 intro - will give you the tools to begin a jumping off point to further study.
By T D
•Apr 14, 2020
Very good course! Learned a lot of the basics and am ready to continue to the next courses.
By Toriano88
•Mar 31, 2020
This is an exceptional course that gives great information on how to start your path in IT!
By Abuobaida A
•Feb 29, 2020
Very good course especially for beginner user that doesn't have any experience in computer.
By Joseph G W
•Feb 2, 2020
Very good course, would highly recommend to anyone interested in starting an a career in IT
By Diana L
•Dec 27, 2019
This is a great course to get a very basic understanding or physical hardware and software.
By Robert S C
•Dec 3, 2019
Really to the point and easy to understand. I enjoyed using the VM for linux and windows10
By Robert W
•Nov 18, 2019
Really good, an excellent starter course for those with no prior knowledge of the industry.
By Johnny D
•Nov 12, 2019
All the videos were very clear and concise and the instructions were clear too. I loved it!
By Rhonda M A
•Oct 26, 2019
Amazing course - packed full of information. For anyone who has a desire to learn about IT.
By Girish S R
•Jul 11, 2019
Course was well designed and facilitators will take to each and every concepts very nicely.
By Kelly M
•Jan 31, 2019
This is a great entry level course for people wanting to start a career in the IT industry.
By Carlos “ P
•Sep 9, 2018
Essential, spot on, I liked the approach and the lessons and assignments are very balanced.
By Gabrielle N S
•Jul 7, 2018
It was really refreshing on some courses, I definitely learned a lot of new things as well.
By Jameel D B
•Jun 24, 2018
Very good intro in to the certificate program. Really sets you up for what is next to come.
By Kathleen M
•Jun 6, 2018
In depth information. Really builds confidence in ones ability to resolve technical issues.
By Roel H
•Mar 13, 2018
I really enjoyed this first course, I hope the second one is the same or better. Thank you!
By Emanuel R D I
•Mar 10, 2018
Simple yet effective, goes over important reference material for where computers came from.
By jaison_scott@yahoo.com
•Feb 8, 2018
Pretty good overview to kick off the program and give a non-ITer the basic building blocks.
By Allen Y
•May 30, 2025
I enjoyed learning somthing new and head fun. i would highley recomend a coursera cousre .
By James
•Mar 6, 2025
I did like this course for an IT beginner. It provided me with a lot of helpful knowledge.
By Hamza R
•Nov 19, 2024
This course really amazing for evey student of computer Information, or science technology