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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
158,750 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

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9451 - 9475 of 10,000 Reviews for Technical Support Fundamentals

By Faraz K

Sep 29, 2019

The course covers all the major aspects of basic IT training which a person want to learn.

By Purple M

Sep 18, 2019

The course is very well thought of. I am very grateful and i plan to continue my learning.

By MESHACK O

Aug 11, 2019

it was a wonderful and a learning experiences for me. cant wait to commence the 2nd course

By Sai s

Jul 30, 2019

This course will provide all the basics you need to understand and deal the complex things

By Warren W

Mar 26, 2019

Great flow and patience with anyone who is a beginner in IT or needs a complete refresher.

By Christine F

Mar 3, 2019

This was an excellent course. Most of which was a refresher, however I still learned alot.

By Isaac G

Feb 5, 2019

Perfect foundation to build the rest of your IT knowledge on if you're new to it, like me.

By WILLIAM M F

Jan 27, 2019

It shows a good overview of IT fundamentals. Thank to everybody that provided this course.

By charleen n

Oct 24, 2018

Its a great course that details the in's and outs of everything to expect in the IT world.

By Kerin E

Aug 7, 2018

GREAT overview! I've already learned quite a bit and only just getting started. Thanks!!

By Suraj

Jun 25, 2018

Good introduction into the field of IT. Also very easy and helpful refresher to the field.

By Sean D

Jun 6, 2018

I want to say that there is not much I did have a problem with or can remember that I did.

By Corey

Jun 1, 2018

Good for beginners, good introduction, but too basic to really learn detailed information.

By Waren L

May 22, 2018

I learn a lot in this course. Thank you Coursera and Google for a very informative course.

By DeAndrea L R

Apr 30, 2018

great into to it it was so easy to understand you guys have made something truly special!!

By Dawn W

Mar 1, 2018

Enjoyed the teachers and how they taught. Great information about the Intro to IT Support.

By VANESSA S D O

Apr 15, 2025

Thank you for the opportunity to take this course. It was a valuable learning experience.

By Samuel D M

Feb 3, 2025

Excellent course! It could be a little longer, but it is incredibly helpful! Cheers. 🎉🎊

By Santiago G

Feb 2, 2025

Muy buen curso para complementar y añadir palabras tecnicas a nuestro vocabulario tecnico

By Esatu E D

Sep 23, 2024

It is very interesting that that how my informal use learning has become formal and deep.

By Dennis O A

Jul 18, 2024

Great introduction to all there is to know in I.T Support. I'm eager to know and do more.

By Brian R

Apr 1, 2024

this has been a great experience. I am excited to continue and completed the next course

By atilio c

Jan 26, 2024

Very useful information. The videos were helpful at providing some basic IT support info.

By Bamud H

Dec 30, 2023

helo coursera i completed the course but my name is not on the certificate please help me

By Teyib E

Oct 4, 2023

It was amazing course that opened my eye to see the world. Thank you Google and Coursera!