Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
AW
May 27, 2023
Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.
SA
Mar 12, 2022
I am very pleased to attend this course. I made a start in the field of IT with this course. Videos and texts are very clear, speakers are very good. Examples from real life are very useful to embody.
9726 - 9750 of 10,000 Reviews for Technical Support Fundamentals
By Samuel R d C
•Jan 17, 2020
It was a good experience I learned a lot and I hope when done to find a job in IT field.
By Hamza A
•Oct 23, 2019
Completed a 6-month course in just 3 days. Isn't awesome. Thanks to Google and Coursera.
By Nate M S
•Oct 4, 2019
Great course for IT beginners or immediate users. Training and Instruction is top notch.
By Andrew L R
•Jul 8, 2019
Great introduction the IT field. Looking forward to the more detailed technical courses.
By Victor O
•Jul 7, 2019
An insightful and in depth knowledge of Computers and IT in general, Thank You Coursera!
By Michael H
•Jun 29, 2019
Great survey of the foundations of tech support. Exercises are creative and informative.
By Oluseun A
•Apr 14, 2019
The course is great and could not have asked for a better way to learn the fundamentals.
By Joshua C
•Mar 3, 2019
After two weeks of learning I’m hooked! I love this program and it’s easy to understand!
By Angel M
•Feb 27, 2019
This is a great course. Very informative and really teach you how to get job done right!
By Arturo S
•Jan 20, 2019
Good course. Easily covers the fundamentals. Highly recommend this course for beginners.
By Nicole r
•Jun 7, 2018
Loved it, I learned quit a bit and I'm even more excited to get deeper into this course.
By Yury N
•Apr 11, 2018
Thanks for course! Excellent! Especially thanks for all your team, you made amazing job!
By Heidi T
•Mar 9, 2018
Really enjoyed this course. It has given me a basic understanding of what IT support is.
By ELHADJI N
•Mar 3, 2018
Very well put together, classes are very informative and easy to understand.
recommended
By Anita I
•Feb 26, 2025
Great course. I only wish there were more practice problems through the Qwiklabs system
By Edan D A T
•Feb 2, 2025
Very informative and a quick guide to all you need to know as an IT Support Specialist.
By Nazir A
•Jun 22, 2024
I have enjoyed learning in this format and feel that the course is set out really well.
By Lucemi d S F
•Jun 19, 2024
Excelente. Aperfeiçoa ainda mais nossos saberes. Muito boa a experiência de apredizegem
By Charlean B
•May 19, 2024
Digestible chunks of knowledge. Appreciate the interactive videos and knowledge checks.
By Eric T
•Mar 20, 2024
This is a good course if you are thinking about starting in the Technical Support role.
By Christian O
•Jan 22, 2024
The course was well structured, the lab were just as real. the experience is priceless.
By Daniel S J
•Sep 20, 2023
This was an exceptional course, I enjoy every minute, every video and advice. Wonderful
By Sharafaldain A
•Jul 29, 2023
It was an amazing course and the best one i have taken, and i recommend to take it alot
By O K
•Jul 22, 2023
Great information and attempt at making it personable. Keeps me engaged and interested.
By ZREYZ25
•Jul 21, 2023
A well put together starter kit for anyone wanting to dip their toes into the IT world.