If you are willing to put the time in yourself, and don't rush through just to get it done and really focus on learning the material you'll do fine. If not, it won't do you any good. Hope you have a passion for IT, because it'll put you to the test.

I loved this Course. Honestly I enjoyed every part of it. It was very easy to understand the course materials and what was expected. While it was slightly frustrating with loading the Window labs, I was impressed at how easy and quick the labs were.

very information if the rest of the courses are like this demo this is going to be a fun education instructive and amazing course ill be taking everything was giving in easy to eat bite (no pun intended) sized segments for digestion and instruction.

The lessons are offline but the quality of the teachers and the lessons are taught in an interactive way as if the lessons were online. Really professionalism, quality and content are excellent, thank you very much, I learned very good information.

I personally think this is one of the great course. Very basic, so the layman can really follow and grasp every detail. You guys are doing a great job. Thank you for making such knowledge, understanding and tool available to everyone. Kudos to you.

This course was really helpful because, there are some points that I didn't remeber maybe because it's something that not belongs to my daily day, but there also a lot of interesting ideas, information and tricks that you can use in your daily day.

Very informative course. I learned a lot! Take your time to fully absorb the lessons in this course as it will pay dividends as you go about your life.

It teaches you crucial problem-solving skills that will help you in the future and not just IT.

Great introduction to all things IT! I'm excited to dig deeper into every topic now that I know surface level concepts for each that I can refer back to. I feel like I've truly gained knowledge that I'm excited to apply to new subjects & material.

This course is a great introduction into the world of techology. It does such a great job teaching all different kinds of topics. I happy to say that I will be taking the skills I learned here and used them in my school work as a software engineer.

Awesome instructors. The concepts are explained well. I do wish there was more practice and exams throughout the course as I and a visual hands-on learner. Maybe an additional practice area could be added for courses for the more hands-on learners.

The IT Support Fundamentals Course is a vety empowering training programe that lays a strong foundation to understanding the role of IT in the life of people. It has helped me in unlocking many aspects of It, starting with the history of computing.

Excellent and easy to follow course that outlines all the major areas needed of IT support. The presentations are engaging and not long and drawn out. The way the course is taught makes for a very enjoyable and easy to follow learning experience.

This is an amazing course for anyone who wishes to join the ever-changing technological world. It provides an amazing environment for learners and even offers support in terms of tips and allows learner interactions. All in all, its simply awesome.

This is a great course to either get a refresher on things you havent done in a while or to learn something new. I really appreciate the people that put this together and is such a great thing to do on off time or even prime time to learn and grow.

Excelente curso, muy bien estructurado, con una forma entendible y de fácil acceso, he aprendido muchas cosas interesante que estoy seguro van a impactar en el desarrollo de mis habilidades para lograr nuevas oportunidades en el área de IT.

Gracias.

The course is really so awesome with developing new skills for those who are at a beginner level. I have learnt different skills like assembling a computer,customer service,knowledge about what IT is and also how to use different operating systems.

The only part i was little confused about was the labs and how they work we ran into a couple issues one being my computer wasn't capable of running remote desktop. But after talking to customer service they suggested a site called allmydestops.com

i have learned innovative knowledge in this course especially assemble a computer in remotely customer soft skill ,IT Support related tasks and Technical knowledge to solve the tasks.it was a best experience in my digital learning of this course.

Great material for people who want to refresh their knowledge in IT. The instructors give so much valuable information and the way they discuss a topic are all professionally delivered and well-detailed. I really enjoyed learning from this course.

Learning Technical Support Fundamentals was a fantastic experience. I feel really fulfilled to have completed this course. It wasn't easy but it was worth it. The instructors did a great job. Thank you, Coursera for this mindblowing opportunity.

Love it and learned a lot. At first it was not that easy for me to go back and resume the course because I can't easily find the link but got used to it in the process. Thanks everyone for creating this! I hope you continue to update this course.

If you're looking for a course that will open a window into the world of IT, you have found it. While this course will go over plenty of things you already know, this course will also set the foundation on which more complex IT subjects will lie.

Thank you Google and Cousera.

I enjoyed EVERY bit of this course. My life has just been significantly changed for the BEST.

When I've completed all the modules, I can't wait to start troubleshooting and helping people solve technology problems.

I was wondering if there was a way to rewind without the video having to reload. Internet stability is not so great at my location . Not having to reload every bit of the video would be very convenient, aside that it is all pretty good Thank you.