Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
AD
Apr 8, 2020
Well made and simple to understand, had previous experience and it was dead on. Great for beginners and a great refresher for people trying to get a cert for their resume or to expand their knowledge.
HW
Nov 29, 2020
I loved learning about the basics and fundamentals of IT, and I hope to continue learning about the industry in more depth! The course was wonderfully formatted for easy understanding and completion.
4901 - 4925 of 10,000 Reviews for Technical Support Fundamentals
By Eric P
•Apr 30, 2020
There is a lot of information in this course. The information is presented in a way that anyone with any level of experience can understand and retain.
By kalil m a
•Mar 4, 2020
i rated these course five out of five star because since so far i started my career of information technology it changes my path towards the right path
By Theo R
•Nov 3, 2019
It's the best intro to IT I've seen so far. Thank you Google hope you keep up offering high quality on-line education and expand your range of courses!
By Michael C
•Sep 25, 2019
Very helpful introductory course teaching the fundamentals of technical support, preparing the student for a much deeper dive in the following courses.
By Dakota L
•Sep 2, 2019
Good introduction to the basics of IT. I believe the fundamentals are the most important part of the IT field, and mastering them are always a benefit.
By Deleted A
•May 30, 2019
The modules are in depth, but explained in a manner that can teach even someone who has very little experience with anything IT related can understand.
By Darryl B
•Feb 5, 2019
I really enjoyed this course. It was a great introduction for persons new to IT. I was familiar with many of the concepts but it was a great refresher.
By Ivan V
•Apr 15, 2025
The course was informative and easy to comprehend, thanks to the enthusiastic and patient instructors in the videos, with thorough and clear examples.
By Humberto D
•Mar 23, 2025
Excelente, sencillo de entender incluso para los que tienen poca o nula experiencia y los laboratorios te proporcionan una forma amigable de entender.
By Chandler D
•Aug 28, 2023
Very good program. I would have liked a little of more experience in networking, but it did a really good job explaining hardware and their processes.
By Deleted A
•Aug 7, 2023
Very informative and great for beginners with no IT knowledge. This course will give you a great foundation for whatever career in tech you want to do
By JOLLY O (
•Jul 14, 2023
IT Technical Support Fundamentals was a beautiful journey and Coursera presented in a fantastic way. I'm Iindeed equipped to solve IT support problems
By mohamad n a
•Nov 27, 2022
I learned a lot during my journey in this course
I look forward to learning more about this field in advanced courses
Thank you for this valuable course
By Jeremy B
•Nov 11, 2022
I enjoyed every minute of this course. It breaks things down into an easier understanding via Technical Support/Foundations of IT. Highly recommend.
By Chima N
•Oct 1, 2022
I am very satisfied with this course because it improve my knowledge in the field of IT and increase my desire to pursue a career in this direction.
By Mohammad S
•Sep 30, 2022
Wow what a learning. Really thankful for all your helpful and easy to understand video whcih definately give more information regarding on IT topics.
By N
•Sep 17, 2022
Very Informative on Basic Information about computers whilst explaining in depth details about a wide range of computer related tasks and informaton
By junaid a
•May 28, 2022
Instructors have a great way of explaining everything!! they make all cocepts so simple that its easy to understand, remember and put it to practice!!
By Filip S
•May 24, 2022
Excellent for the beginners but a little bit too "dummie proof" in my opinion But I understand that not all people have tech background so it's cool
By Ra'Heem C
•May 19, 2022
It is a great high-level overview of the basics of IT support. Beginners will likely walk away with a wealth of knowledge and a craving to learn more.
By Ravuth O
•Mar 26, 2022
The best and I actually enjoyed going through each and every section. I never thought I would say this! They made it informative and fun. Thank you!
By Willy B
•Feb 6, 2022
Esse curso me fez entender muito sobre os principais fundamentos de suporte. E com isso dar inicios as atividades de suporte de uma forma mais eficaz.
By Timothy A
•Jan 4, 2022
This course is very informative... It gives you a realistic approach even though the learning environment is virtual, and I am yearning to learn more!
By Rasheed A
•Nov 17, 2021
I am overwhelmed with joy. I really learnt great things and aggravate my passion for still choosing the I.T field. Many thanks to Google and Coursera.
By Ayush G
•May 13, 2021
Thanks coursera for providing such a big platform where we can learn a lot new skills that will eventually heps us to grow in our professional career.