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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
158,219 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SA

Mar 12, 2022

I am very pleased to attend this course. I made a start in the field of IT with this course. Videos and texts are very clear, speakers are very good. Examples from real life are very useful to embody.

TP

Apr 12, 2021

This course was a friendly and educational start to the certificate, I will recommend this to anyone either looking to develop skills in IT or if they just want to gather more skills for personal use.

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5626 - 5650 of 10,000 Reviews for Technical Support Fundamentals

By Michael G

Feb 28, 2022

IT seemed informative and well structured with a plethora of good content.

Thank you,

The instructors were also informed and encouraging.

By Dario L

Feb 17, 2022

It provides good foundations of basics on what to pay attention and what to learn, and what await us if we decide to work in that field.

By Amaihe K

Jan 27, 2022

am very excited to have completed this program successfully, this course has given me more insight on IT support specialist. Thank You.

By C P

Jan 12, 2022

Great instruction material, easy to follow along and learn. Ability to communicate to groups taking the same course is a definite plus!

By Eric B

Dec 26, 2021

it is a very nice entry to the completely technological inept ( not a bad thing) I would recommend to anyone who wants background on IT

By kunal c

Nov 16, 2021

This was a really good course for legit beginners to know the basic fundamentals like operating systems, networking and troubleshooting.

By Dejuana T

Nov 7, 2021

Great course!! It's a lot of information but with discipline and dedication, you'll finish on time, maybe even earlier than you thought.

By Emmanuel M M O

Oct 30, 2021

The instructors were highly motivating and knowledgeable. The course materials were sustantial and clearly written. It was fun to learn

By Fawad H

Oct 28, 2021

It was a good experience and I feel so good after completed this course. It would be helpful for me in my job and for the future as well

By Hemat S

Sep 9, 2021

it was a great learning experience, it touch a lot of different aspect of computers and networking, software etc.. and how they all work

By Kelly W

Aug 13, 2021

This is a great course that covers the basics of what technical support is and gives hands on activities to apply what you have learned.

By MUHAMMAD A

Aug 2, 2021

This course is Amazing . I will recommend All of the people from World Wide . This course will help you to be successful in the careers.

By Chris

Jul 25, 2021

In my experience of studying cyber security at Westchester Community College, I can genuinely attest that the subject matter is relevant

By David B

Jun 13, 2021

Excellent overview of key concepts, terminology and ideas. The learning modules were varied and kept my attention throughout the course.

By Emmanuel H D

Apr 15, 2021

This was really inspiring and helpful, and I'm grateful to google and the amazing instructors for making this happen. Thank you Google.

By Choon Y

Apr 10, 2021

This course is amazing, it gives foundational knowledge about IT and also technical support. I am excited to enrolled to another course.

By Oluwatoba O (

Apr 8, 2021

A great course that'll help me grow in knowledge and in the practical aspect in my IT field. I haven't gotten my certificate yet though.

By Samson W

Apr 7, 2021

It gives me a glimpse of Information Technology and looking forward to take the next consecutive courses to be an IT support specialist.

By umar c

Mar 16, 2021

I think for a beginner this is a great course to build foudational knowledge, very clear and simple and no previous experience is needed

By Achmad R R S B

Mar 1, 2021

so much fun to have learned this course. i hope i have never settle what i have done before, always improving my skills in the next day.

By Bigirimana A

Feb 21, 2021

Course was good overall. I will not take the time to discuss in detail the information taught; was delivered well and was valuable.

it

By Deepak K

Feb 18, 2021

Very good course if some one wants to change their thinking about online studies and if someone wants to enter into the world IT support

By Calasanz R Z

Feb 10, 2021

Learning this new skill for me is so much fun and I want more :) And I am taking this opportunity to give thanks to Coursera and Google.

By Sriharsha R

Feb 1, 2021

Well I have learnt lot of interesting stuff in this course. I thank every Lecturer for teaching such good things in a very clear manner.

By Jamie B

Jan 10, 2021

This was a great course and I thoroughly enjoyed taking it. I found it to be interesting, informative and at times somewhat challenging.