Technical support fundamental open my eye to the complete process of IT support and the need to understand what our customer needs are.

Well that's a great course to lay your foundation in IT fundamentals. The best part of the course is interactive quizzes and assignment

An excellent course for learning the basics of an IT specialist. Interesting teachers and easy-to-understand teaching material. Thanks!

Excellent introduction to IT. Even someone with no prior knowledge or use of computer would be intrigued. Thanks to all the instructors

this course was really enrichening, i would really recommend this course to my colleages so they can improve their professional career.

Very good and interactive course. It does not get boring. I can definitely recommend it. I am looking forward to start the next course.

Good way to learn some basic stuff about Technical and IT Support Professional Thanks PSDF for Providing this type of platform to learn

This is a very insightful and impactful course. It's a wonderful eye opener. It's worth spending every bit of time that is required on.

This was an awesome journey of learning, I would definitely recommend the learning experience . A thorough and layman term explanation.

A good and solid understanding of the basics of IT and Terms. I was really happy to see that Linux was used in this introductory course

This course is very well constructed and it covers every part of IT. The best thing was working on the labs. It was very much exciting.

The course is very well structured and cover all the IT fundamentals aspects. The lecturers communicate and explain things beautifully.

I love this course as it taught me so much. Love all the trainers, they were amazing. This is one course that I would recommend to all.

a great fundamental step in moving toward a career in IT. Especially if you have little to no experience with computers and networking.

I can see IBM have put a lot of effort in the course content. I will recommend to those who like to work as IT Support for this course.

This course helps me to refresh what i learn in college as well as learn other things in IT support such as troubleshooting and others.

it is an awesome course I have learned all the fundamentals of a computer with such an ease thanks for building such an awesome course.

I really learned a lot from this course. Great course for beginner, and a refresher for someone like me! Thanks to all the instructors!

This course was very useful.it was very interesting too.the labs were wonderful.overall i had an amazing experience opting this course.

This was a great intro course. I think anyone looking for a new career should take this course, just to see if it sparks some interest.

I am working in IT and wanted to do a refresher on the fundamentals and this course is really worth it. Good job Google and thank you.

This was incredibly interesting and rewarding to learn! I look forward to applying these skills and helping people during in my career.

Excellent! Through a technical language, but using simple didactics, he manages to achieve the goal of teaching and preparing for work.

Amazing experience,nice experienced and user friendly faculty who helped to teach every topic with ease.Thank You Coursera and Google.

Great! congratulation a google and coursera for this work, nothing is perfect in this life, but this is almost perfect. Is pure talent.