• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online DegreeExplore Bachelor’s & Master’s degrees
  • MasterTrack™Earn credit towards a Master’s degree
  • University CertificatesAdvance your career with graduate-level learning
Careers
  • Log In
  • Join for Free
    Coursera
    Chevron Left
    Back to Technical Support Fundamentals

    Learner Reviews & Feedback for Technical Support Fundamentals by Google

    Filled StarFilled StarFilled StarFilled StarFilled Star
    4.8
    stars
    158,986 ratings

    About the Course

    In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information
    Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety
    of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able
    to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer
    ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are crea...
    ...

    Top reviews

    AH

    Oct 3, 2018

    Filled StarFilled StarFilled StarFilled StarFilled Star

    Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!

    HW

    Nov 29, 2020

    Filled StarFilled StarFilled StarFilled StarFilled Star

    I loved learning about the basics and fundamentals of IT, and I hope to continue learning about the industry in more depth! The course was wonderfully formatted for easy understanding and completion.

    Filter by:

    6151 - 6175 of 10,000 Reviews for Technical Support Fundamentals

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By ABEL A

    •

    Sep 9, 2020

    Very interesting course and also expose to IT. The instructors are exceptional in teaching and manner of delivering the lecture.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Joshua A

    •

    Aug 30, 2020

    Very solid IT background fundamentals. A must access course for any entry level level person interested in working in IT support

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Jason A

    •

    Aug 29, 2020

    This course was very informative and motivated me to want to learn more. A perfect way to start down the path into an IT career.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Shari B

    •

    Aug 23, 2020

    I thoroughly enjoyed this course. I found it to be easy enough to keep me motivated, and difficult enough to keep me interested.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Sophia L

    •

    Aug 18, 2020

    A great basic course to get into IT. It prepares you for an entry level job and is a good fundamental course for most tech jobs.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Amitabh

    •

    Jul 10, 2020

    I loved this course very much!!! I learned every technical details from this course. I really appreciate this course contents :)

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By TechEager V

    •

    Jun 27, 2020

    This course is for anybody who are willing to get into IT Support or for those who want to polish their skills on regular basis.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By David C

    •

    Jun 9, 2020

    I am really enjoying going through the material and learning all of the topics. I am excited to keep going and become certified.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Andrew W

    •

    May 21, 2020

    Amazing! I was able to get through course in less than 2 weeks. I really hope I can obtain a job for Google straight after this!

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Abu T

    •

    May 3, 2020

    Quite good I'd say , an easy course but has some important information which lays basic foundation of the Techonology around us.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By James D

    •

    Feb 21, 2020

    At first I didn't know i wanted to jump into IT, but I learned a lot about IT and now I know for sure this is what I want to do.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By samudaya p

    •

    Dec 18, 2019

    i have learned a lot about IT field and possibilities of IT field thanks to this course, and i am looking forward for next step.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Hector F

    •

    Nov 13, 2019

    I think that this was a good refresher and I look forward to getting into the more technical aspects of the IT Professional Role

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Pam P

    •

    Nov 13, 2019

    This course made learning the basics very painless. Most of the tie, I just enjoyed watching the videos and learning new things.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Abdourahmane B

    •

    Sep 28, 2019

    exceptional content with engaging teachers and challenging assignments both quizzes and labs which reflect real world scenarios.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Kyle T L

    •

    Sep 15, 2019

    This course was awesome, I did find out that I knew more than I thought. I look forward to taking more IT courses from Google...

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Shashank S

    •

    Jun 11, 2019

    The course was extremely detail oriented and I thank the instructors for making the learning process fun as well as informative.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By ANUBHAV M

    •

    Dec 29, 2018

    I think this course is a must to understand how IT world works. Awesome course and very good instructors and peers to learn with

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Timothy G

    •

    Sep 23, 2018

    Very good! The soft skills part was a bit longer than I would have liked, but the emphasis on good documentation is appreciated.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Mohan T

    •

    Feb 17, 2018

    The Highlight thing is the workshop... I love this part with hands on expertise. Credit goes to the Google Team and coursera.com

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Monica T

    •

    Dec 10, 2024

    I love the course and how interactive it was with the variety of reading, videos, pop up questions, quizzes, and virtual labs.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By victoria p

    •

    Nov 25, 2024

    I like the way this course is designed, its content, the combination of video, text, reviews and tests. I found it very useful.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By James L

    •

    Oct 29, 2024

    The course was very helpful in learning about a lot of things I didn't know about that happened in the behind the scenes in IT.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Giacomo D F

    •

    Jun 20, 2024

    Very helpful for someone who knows nothing about IT. Will recommend to anyone who wants to learn but don't know where to start!

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Temogen N

    •

    Oct 22, 2023

    I was suprised how well done this course was done. I wish I had something like this when I got into the business 15 years ago.

    • Chevron Left
    • 1
    • ...
    • 242
    • 243
    • 244
    • 245
    • 246
    • 247
    • 248
    • 249
    • 250
    • 251
    • ...
    • 400
    • Chevron Right

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok
    Coursera

    Sign up

    Learn on your own time from top universities and businesses.

    ​
    ​
    Between 8 and 72 characters
    Your password is hidden
    ​

    or

    Already on Coursera?


    Having trouble logging in? Learner help center

    This site is protected by reCAPTCHA Enterprise and the Google Privacy Policy and Terms of Service apply.