Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety
of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able
to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer
● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are crea...
Top reviews
AH
Oct 3, 2018
Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!
HW
Nov 29, 2020
I loved learning about the basics and fundamentals of IT, and I hope to continue learning about the industry in more depth! The course was wonderfully formatted for easy understanding and completion.
6451 - 6475 of 10,000 Reviews for Technical Support Fundamentals
By Keyur
•Apr 17, 2023
I learned so many things from this course, also I upgrading my skill through this IT support fundamental. Thanks to Google.
By Kristina A
•Apr 11, 2023
I am very satisfied with this course. It really helped me understand IT world better. Looking forward for the next courses.
By Ricardo V
•Jan 30, 2023
I have learned. a lot on this course, thank you google , great job, keep up teaching new generation of IT Support...thanks.
By Patrick H
•Jan 25, 2023
Great starting point for those looking to start a career in IT Support. This course will give you a very solid foundation.
By Eris P
•Dec 6, 2022
I learned so much. I had only the most basic understanding of IT, and now I am confident that I can answer basic questions.
By Martin M
•Nov 10, 2022
Exciting, educative, i as suprised that the classes got practical as well . i.e. assembling a system unit, that was amazing
By Asad U K
•Sep 28, 2022
Highly recommended the course to IT field interrested personnel irrspective of their academic or professional backgrounds.
By Luis F F M
•Sep 27, 2022
A good mix between refreshing of the base concepts and interview/customer support skills, even for those who already know.
By huu h n
•Sep 10, 2022
This course provides very details about technical and a lot of really useful advice for trouble shooting in the real life.
By Farkhanda M A
•Jul 12, 2022
great course prefer everyone to take it, because it gives alot of information to new comes who doesn't have any background
By Coach W
•May 7, 2022
The course was very well explained thank you to all the Google Experts that gave a helping hand. Thank you again so much .
By Joshua A
•May 5, 2022
highly educative and easy to understand lectures, I am so happy obtaining my certificate in Technical Support Fundamentals.
By Alfredo R
•May 4, 2022
Great introductory course. Presentations are well organized and beautifully explained. Can't wait to continue on this path.
By Benito V
•Apr 8, 2022
Its a great introduction to the I.T field, for those who are unaware of the internals and externals of the computing world.
By Neil T
•Jan 2, 2022
This was a good layout of the fundamentals of Technical Support. Now I'm excited to get into the deeper technical support.
By Andres E
•Oct 4, 2021
I found it interesting, the last part of how we can interact with the user. We definitely need a lot of patience sometimes.
By James S A N
•Sep 15, 2021
Very accessible information. Well suited to working parents who don't have big blocks of time to sit at a device and work.
By Abraham A S
•Aug 8, 2021
The Certificate could have said "credited Course" instead of non-credit. Then the certificate value would be more valuable.
By Adam F
•Aug 2, 2021
Was very helpful enjoyed every moment of the course would recommend to anyone wanting to learn it will absolutely help you.
By Jonathan L R
•Jul 7, 2021
I thought this was a good basis for starting with a program of this nature. I learned a lot in regards to basic operations.
By Clinton S
•Jul 1, 2021
Great for a refresher and for newcomers who wishes to enter the IT field. Information was both new and refreshing to learn.
By Shareq
•Apr 18, 2021
It was an fantastic Journey, and I think you guys are making an history and its pleasure to be a part of it as a student !!
By Anu H
•Apr 14, 2021
Thank you! Very well built course. Clear structure, encouraging knowledgeable lecturers. I liked being part of this course.
By David W
•Mar 22, 2021
Good Experience. Provides a lot of information to become proficient in IT support. Absolutely worth the time and effort.
By Alfian A H
•Mar 10, 2021
Very good course. It teaches you the fundamental in IT. Especially working with hardware and installing OS you use everyday