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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
158,631 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AW

May 27, 2023

Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.

SS

May 3, 2020

It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.

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6901 - 6925 of 10,000 Reviews for Technical Support Fundamentals

By Matthew W

Oct 17, 2020

Excellent introduction to IT and customer support. The instructors are all engaging and dynamic. The labs are useful.

By alejandro g

Oct 7, 2020

This course offers more than expected. It's an easy way to learn the basic activities for the technical support role

By Saumya

Sep 29, 2020

i am very happy i have completed this course within time learned alot and ofcourse ! i loved working on lab session

By Aisah

Sep 23, 2020

Really helped me alot and motivated me to learn more about the IT field and the endless opportunities it can give :)

By Teresa B M

Sep 12, 2020

It made me excited about the rest of the courses in the certificate program. I wish this was available 10 years ago!

By Joel A C T

Sep 11, 2020

Pretty cool course. I have learned a lot in this google course. Thanks to all instructors teaching in this course. :)

By Dande G D

Aug 24, 2020

Its an awesome journey that made me feel so confident and helped to be more passionate towards IT. Thanks a lot team!

By christy s

Aug 20, 2020

i really enjoyed this course I feel like im a bit savvy while that helped me I felt it wasnt necessery for completing

By Jayakumar K

Aug 7, 2020

I had good experience in this course, really i appreciate improve my technical skills with this course. Thanking you.

By BEDABRATA B

Aug 6, 2020

The instructors provided a great insight into the various domains available inside IT. Really appreciate their effort

By PRAGATI K

Jul 9, 2020

I Learned alot from this course. This course clear my all basic and its supplemantry readings are really insight me .

By Wilson G L H

Jul 4, 2020

Excelent content. Great Spekers and profesional´s, is incredible the information learning en this course. Thanks You.

By Dheemanth A

Jun 25, 2020

Amazing introductory course to IT Support and Fundamentals ,would definitely encourage everybody to take this course.

By Yuan H L

Jun 4, 2020

I am able to get the basics of technical support and have a better understanding of how an IT support job looks like.

By Michael N

May 29, 2020

Well documented and presented. I really got informed with the content and to all the presenters, that was a good hit.

By G P V

May 28, 2020

it was a great experience .i have learned a lot from this course this was the first time and it wa really encoraging

By John M E

May 6, 2020

I very much enjoyed this introduction to IT. This is a very positive step in furthering my career into the IT realm..

By IDRIS O

Apr 19, 2020

I am super excited to have started this journey into the IT world the future is bright unto the next level for me now

By KARAN G

Apr 19, 2020

The course was really good for basic learners and who want become an IT support person. I really enjoyed this course.

By Andrew B

Apr 13, 2020

Class number 1 complete :). Thank you Google for allowing me to take these course and work towards a new career path.

By RUSHABH S

Apr 4, 2020

This course is amazing. If you want to learn each and every part of IT. This is the course you should definitely try.

By Pramod K

Mar 28, 2020

I loved this course. It is really helpful for me to increase my knowledge. The course is very optimized and engaging!

By Tunde O O

Feb 3, 2020

Great course, really good for beginners, as concepts are explained in a way a layman in Technology would understand.

By Sri G

Jan 11, 2020

Very nice course. I have learned a lot of things about the technical support and ready to perform the job as well as.

By Stefan C

Jan 8, 2020

Extensive in Information necessary to pursue a career in IT. Great structure in Computers in general. Fantastic pace.