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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,519 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JB

Aug 3, 2020

I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

SA

Mar 12, 2022

I am very pleased to attend this course. I made a start in the field of IT with this course. Videos and texts are very clear, speakers are very good. Examples from real life are very useful to embody.

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7026 - 7050 of 10,000 Reviews for Technical Support Fundamentals

By James C

Oct 19, 2019

This was really a very good course and I would love to take the other courses associated with this Google IT Support

By James B

Aug 20, 2018

Great overview of the ins and outs of IT Support Specialist! Inspired me to forge ahead! Onto Course II and excited!

By Faisal S

Aug 14, 2018

This course is good for person who are new to IT Support world also nice for refreshment to IT veteran. Nice course.

By Jeannette C

Apr 4, 2018

Great learning courses! I would highly recommend to anyone wanting to take the steps to become a I.T. professional.

By Giovanni B

Mar 21, 2018

Amazing course for the introduction to technical fundamentals. I really liked taking this and learned a lot from it.

By MAYANK C

Mar 1, 2018

Very good course to understand and make strong the fundamentals . Tutors very well explained it all.

100% recommended

By Antonio C

Jan 17, 2018

This is an excellent course of instruction, it explains all pertinent details in great length and in layman's terms.

By Lovina A

Jan 24, 2025

This course has given me the opportunity to gain troubleshooting,network basics and customer support skills.Thanks.

By Renan L d S

Nov 13, 2024

Eu gostei muito do curso, por ele possuir especialistas na area e falar de uma maneira simples e facil de entender.

By Jude O

Jan 1, 2024

Information was presented in way that was easy to understand and labs were helpful for practicing what was learned.

By David D M G

Dec 18, 2023

Escuchar las clases es como conversar con cada uno de los maestros. Las explicaciones desde cero motivan bastante.

By Daryl S C

Nov 27, 2023

Well presented, quality information, but it is a foundational course, so not extremely deep into the subject areas.

By Edwin V J

Oct 19, 2023

I really enjoyed this course a lot and I will continue to learn more and every now and then come back to the basic.

By Eduardo H

Aug 23, 2023

Amazing course. I love how simple and fun it is to learn with these certificates fantastic way to start. Thank you.

By Hamza K

Aug 9, 2023

I've learned this course with love, and I'm so excited to start the next one...

Thank you Coursera

Thank you Google

By Arica R B

Jun 2, 2023

It was a great course! It provided direction on how to manage Support questions best and I really appreciated that!

By Dos T

May 19, 2023

The course desinged for popularisation IT technologies among people who looking knowlege in a new field of activity

By Frank B

May 17, 2023

This course was well worth time it took to learn Tech Support Fundamentals. It now time to move to the next course.

By Jimmy N

Feb 7, 2023

This course was great, Very informative and to the point. Although i knew most of the information it was very nice.

By lahcen O

Dec 2, 2022

very good learning method, logical sequence of modules. it allowed me to learn and advance in the field of IT bravo

By Jose L D

Nov 20, 2022

Mi experiencia con este curso a sido muy satisfactoria, continuaré para así mejorar mis habilidades, lo recomiendo.

By PUJITHA R A

Oct 17, 2022

it is very good learning this course ,also very helpful and i am provided with more knowledge through this course.

By Pratik P

Oct 11, 2022

I found the course to be detailed as first of its courses it followed 101 of basic computing and customer service.

By Elaph A

Sep 15, 2022

very good course, short videos on topic, with high organization of the materials to be shown through the course.