Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety
of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able
to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer
● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are crea...
Top reviews
JM
Sep 24, 2020
This course really is foundational. The instructors are awesome, the labs are relevant and they all work! I have gained so much knowledge just from this course. I can't wait to further this knowledge.
JM
Feb 14, 2018
Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.
7076 - 7100 of 10,000 Reviews for Technical Support Fundamentals
By Anysia T
•May 1, 2021
Very simple well organized easy course at a wonderful pace that can be custom implemented to most everyone's needs.
By SHAIk F
•Apr 18, 2021
It was exceptionally good, thanks to google ,coursera for providing an oppurtunity to be a part of this .
Thank you
By Vanitha V
•Apr 16, 2021
Loved the way this course was designed. Very impresses. Highly informative , user friendly and well designed tests.
By Andie C
•Apr 15, 2021
Very impressive and encouraging. I learned a lot about the basics of computing for both Microsoft and Linx systems.
By Alabi S
•Apr 13, 2021
The technical support fundamental course was quite insightful, truthfully I really enjoyed every bit if the course.
By Mónica C D
•Apr 1, 2021
Muy buena oportunidad de aprendizaje, muy sencillo y practico de manera que se realiza un aprendizaje significativo
By Alex
•Mar 25, 2021
Absolutely a great entry level course for someone who it looking to get started or even curious about the IT field.
By Joanne F
•Mar 4, 2021
loved this course, some of the instructions seemed a bit misleading. but overall for a complete beginner. I had fun
By G. V D I K P
•Feb 28, 2021
Amazing course! I learnt all basics i needed to obtain a general understanding about the computer world. Thank you!
By Rahma N
•Feb 23, 2021
I'm very happy to learn this course. Lots of insight. Thankyou for the instructor who explain every course clearly.
By RAJ P
•Feb 13, 2021
I just loved the course and the teaching style of all instructors!!!
Looking forward to complete this specialization
By Amber W
•Jan 11, 2021
This course is a great beginning overview, the customer support module, was excellent from a real world stand point
By Luke B
•Jan 8, 2021
Great intro into the world of IT starting with the history and essential concepts then quickly building upon those.
By Tyler O
•Dec 7, 2020
Excellent course which does a great job in illustrating IT Concepts to those with minimal technological background.
By K T
•Nov 9, 2020
The course was very informative and had clear directions for the labs. I'm really excited about what's coming next.
By Trevor
•Oct 18, 2020
I had a lot of fun with this course. It really helped me understand the entire scope of IT and how broad it can be.
By Victor B
•Oct 12, 2020
Very nice intro, would like more about low level physical functions like what we learned about CPU and RAM thought.
By Renz A
•Oct 6, 2020
This course is very informative. Although it discusses a lot of ideas, the way it was presented was very organized.
By nicholas s
•Sep 15, 2020
Very Basic but gives peeple the fundamentals of learning how to be an IT and how to build desktops too. Good course
By Srujana K
•Sep 10, 2020
Excellent work that you are done.This course is really helpful to us to build a first step in IT sector. Thank you.
By Jesus M
•Sep 4, 2020
Thank you to everyone that is helping make this happen. For the free courses that can help change lives, thank you.
By Jack-Yaron A
•Aug 16, 2020
really informative and put together out beautifully!
Not only did I learn a lot I also enjoyed myself along the way!
By AMRIT S
•Aug 3, 2020
it was awesome cource , instructor way of teaching was so amazing . i find it fun and earn lot of knowledge .thanks
By Danilo J P
•Jul 22, 2020
I relearned everything I needed from what I learned in college, and some new stuff that I really wanna learn about.
By Anthony Y
•Jul 21, 2020
This course is a must have to get you into entry level IT position or help desk. I'm grateful for this opportunity.