This is an excellent course of instruction, it explains all pertinent details in great length and in layman's terms.

This course has given me the opportunity to gain troubleshooting,network basics and customer support skills.Thanks.

Eu gostei muito do curso, por ele possuir especialistas na area e falar de uma maneira simples e facil de entender.

Information was presented in way that was easy to understand and labs were helpful for practicing what was learned.

Escuchar las clases es como conversar con cada uno de los maestros. Las explicaciones desde cero motivan bastante.

Well presented, quality information, but it is a foundational course, so not extremely deep into the subject areas.

I really enjoyed this course a lot and I will continue to learn more and every now and then come back to the basic.

Amazing course. I love how simple and fun it is to learn with these certificates fantastic way to start. Thank you.

I've learned this course with love, and I'm so excited to start the next one...

Thank you Coursera

Thank you Google

It was a great course! It provided direction on how to manage Support questions best and I really appreciated that!

The course desinged for popularisation IT technologies among people who looking knowlege in a new field of activity

This course was well worth time it took to learn Tech Support Fundamentals. It now time to move to the next course.

This course was great, Very informative and to the point. Although i knew most of the information it was very nice.

very good learning method, logical sequence of modules. it allowed me to learn and advance in the field of IT bravo

Mi experiencia con este curso a sido muy satisfactoria, continuaré para así mejorar mis habilidades, lo recomiendo.

it is very good learning this course ,also very helpful and i am provided with more knowledge through this course.

I found the course to be detailed as first of its courses it followed 101 of basic computing and customer service.

very good course, short videos on topic, with high organization of the materials to be shown through the course.

Great interactive course with lots to learn if you are brand new or already in the field of information technology!

So much valuable content and amazing instructors. This is the complete course to becoming an IT Support Specialist.

It was an awesome experience and I also gained and learned a lot in this course module. Thanks to Google & Coursera

Great information, under standable videos I believe that you need to watch some vieos a few times to get the point.

Thank you Google for this awesome course and please save a seat for IT support specialist because I an coming soon.

This course was useful as a reminder for people who already know IT or those who are complete beginners. Great job!