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    Back to Technical Support Fundamentals

    Learner Reviews & Feedback for Technical Support Fundamentals by Google

    Filled StarFilled StarFilled StarFilled StarFilled Star
    4.8
    stars
    158,986 ratings

    About the Course

    In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information
    Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety
    of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able
    to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer
    ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are crea...
    ...

    Top reviews

    AH

    Oct 3, 2018

    Filled StarFilled StarFilled StarFilled StarFilled Star

    Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!

    HW

    Nov 29, 2020

    Filled StarFilled StarFilled StarFilled StarFilled Star

    I loved learning about the basics and fundamentals of IT, and I hope to continue learning about the industry in more depth! The course was wonderfully formatted for easy understanding and completion.

    Filter by:

    7251 - 7275 of 10,000 Reviews for Technical Support Fundamentals

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Furqan B

    •

    Jun 15, 2020

    I Really enjoyed this course. It was wellrounded. I enjoyed building a computer and learning how to install an OS

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Christofer C

    •

    Jun 5, 2020

    It was so user friendly and useful. It walked the fine line of being easy and informative. 10/10 would recommend.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Jami S

    •

    May 31, 2020

    Immediately applicable knowledge and vocabulary that gives me more confidence in my IT Help Desk role. Thank you.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Terry S S

    •

    May 22, 2020

    Very detailed for beginners. Each topic was thoroughly explained and taught. I will continue with more courses.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Arsen I

    •

    May 17, 2020

    This course has helped me to gain knowledge and fundamentals of being in an IT Technical Support role. Thank you!

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By David C

    •

    May 8, 2020

    Great and ultimate experience! Must have skills during this quarantine no excuses to come out without new skills!

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Siddharth M

    •

    Mar 16, 2020

    This is really nice course. if you love technology and you wanna make your passion as career then this is for you

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Vincent E

    •

    Mar 12, 2020

    This was a very good foundation course in Technical Support Fundamentals and I really gained a lot completing it.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Amanda N

    •

    Jan 22, 2020

    This course is a great starting point for anyone who is interested in IT, already in IT, or is just a basic user.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Johnny S

    •

    Nov 11, 2019

    This was a great means of review of my knowledge and also helped me learn more about the beginning of the industy

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Patrick H T

    •

    Oct 1, 2019

    This was a fantastic course and I'm better as a result of this experience. Great format and learning experience.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Cody S

    •

    Jul 5, 2018

    It was pretty easy, but I enjoyed using vitrual machines and seeing the tech google is coming up with. super cool

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By João P I

    •

    Apr 17, 2025

    uma insperiência única, conteúdo excelente. alguns temas fundamentais para minha futura carreira muito obrigado.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Robert M

    •

    Oct 5, 2023

    Was very fun and interesting, helped me understand some concepts that I had only played around with in the past.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Tera F

    •

    Feb 10, 2023

    I thoroughly enjoyed the course! It is a challenge working and furthering education. But it is most rewarding.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By JOHAR A

    •

    Jan 15, 2023

    Amazing experience with this course.

    I have learned how to support and resolve issue as an IT Support Specialist

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By uwem u

    •

    Dec 2, 2022

    Awesome experience with clear and concise example to take the learner through an easy journey in the world of IT

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Jacqueline P

    •

    Nov 4, 2022

    Very easy for anyone who is just starting out with learning computers. This was a great refresher course for me.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Ronick T

    •

    Oct 16, 2022

    This course was a wonderful reintroduction to the Fundamentals of IT Support. I look forward to learning more.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Tina S

    •

    Aug 14, 2022

    You will be equipped to start working in entry-level IT support jobs. I have enjoyed studying this course a lot.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Richard A P

    •

    Aug 12, 2022

    The Technical Support Fundamentals course is an excellent course as an introductory course into computer basics.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By BELGACEM G

    •

    Jun 1, 2022

    J'ai rapidement compris votre merveilleuse façon de présenter les leçons et j'ai beaucoup profité de vos leçons.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Alexis R C

    •

    Jan 12, 2022

    Amazing opportunity to be exposed to this information that I can now take with me as the journey continues in IT

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Mohammad A

    •

    Dec 27, 2021

    Outstanding course, taught me alot about customer support and the way to communicate in a technical firm market.

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